FAQs
What are the working hours for the Customer Service Supervisor position?
The role requires working 20 hours a week with flexibility to cover shifts in the daytime, evenings, and weekends.
Where is the new store located?
The new store is located in Willow Place Shopping Centre, Corby.
What is the main responsibility of a Customer Service Supervisor?
The main responsibility is to support the Customer Service Manager in running the cash office and checkout area, ensuring the team delivers exceptional service to customers.
What qualities are ideal candidates expected to have?
Ideal candidates should be enthusiastic, focused, driven team players with a passion for retail and delivering great service.
What prior experience is required for this position?
Candidates must have experience supervising or managing a small team in a fast-paced retail environment.
Are there any specific skills required for this role?
Yes, candidates should have strong organisational skills, the ability to think on their feet, and a flexible approach with a 'can do' attitude.
What benefits do employees receive?
Employees enjoy great benefits including discounts in stores and additional discounts through the colleague portal for various retailers and hospitality.
How can I apply for this position?
You can apply directly through the job listing as roles typically do not remain open for long, so it's advisable to apply promptly.
Is B&M Retail an equal opportunity employer?
Yes, B&M Retail is committed to creating an inclusive and diverse working environment and is an equal opportunity employer.