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NEW STORE OPENING: Chelmer Village CM2 6XE - Full Time Customer Care

Applications are closed

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Chelmsford

Requirements

  • - Friendly, welcoming, courteous and helpful behaviour will come naturally to you and you’ll work well as part of a team.
  • - Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must.
  • - The ability to maintain high energy levels whilst working both efficiently and productively is essential.
  • - Genuine smile, enthusiasm, energy, plus an ability to connect with customers and make them feel valued.

Responsibilities

  • - Make it happen, whether you're preparing food, serving on the till or being out in the dining areas looking after our customers' needs.
  • - Consistently deliver the highest standards of quality, service and cleanliness in the restaurant.
  • - Provide friendly, fast and accurate service.
  • - Complete tasks and activities in line with training, company guidelines and management direction.
  • - Follow all workplace safety, security and food hygiene procedures.
  • - Treat all customers and colleagues with courtesy and respect working as a supportive team member.
  • - Work well as part of a team.
  • - Maintain high energy levels whilst working both efficiently and productively.
  • - Connect with customers and make them feel valued.

FAQs

What is the job title for this position?

The job title is Full Time Customer Care for the new store opening at Chelmer Village CM2 6XE.

What are the core values of McDonald's?

The core values of McDonald's are Serve, Inclusion, Integrity, Community, and Family.

What does a Crew Member do at McDonald's?

A Crew Member is responsible for providing the best customer experience, preparing food, serving on the till, maintaining cleanliness in the restaurant, and addressing customers' needs.

What are the key qualities McDonald's is looking for in a candidate?

McDonald's is looking for candidates who are friendly, welcoming, courteous, helpful, have effective communication skills, maintain high energy levels, and work well as part of a team.

What type of work environment can I expect?

You can expect a fast-moving, high-energy environment where teamwork and a genuine smile are crucial for success.

What safety and hygiene procedures must be followed?

All workplace safety, security, and food hygiene procedures must be followed in accordance with company guidelines and management direction.

What benefits are included in the package?

The benefits package includes holiday pay, service awards, meal allowance, employee discounts from top high street and online brands, and much more.

Is previous experience required for this job?

Previous experience is not explicitly required, but a friendly demeanor and the ability to connect with customers are essential.

What communication skills are important for this role?

Attentive listening, face-to-face verbal communication, and making eye contact are important communication skills for this role.

How can I apply for this position?

You can apply for this position through the McDonald's careers website or by visiting the new store in Chelmer Village for more information.

We’re serving up McDonald’s person by person. City by city. One community at a time. See our stories here.

Retail & Consumer Goods
Industry
10,001+
Employees
1955
Founded Year

Mission & Purpose

McDonald's is a global fast-food chain known for its iconic burgers, fries, and beverages. Since its founding in 1940, McDonald's has focused on delivering consistent, high-quality food with quick service in a family-friendly environment. Their mission is to provide a convenient, enjoyable dining experience for customers worldwide, emphasizing innovation and community engagement. McDonald’s aims to be the world’s best quick-service restaurant by maintaining quality, affordability, and accessibility.

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