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Night Audit (m/f/d)

  • Job
    Full-time
    Junior & Mid Level
  • Hospitality & Retail
    Accounting & Tax
  • Wolfsburg

AI generated summary

  • You need hotel experience, preferably in reception or Night Audit, strong software skills, number affinity, a friendly service mindset, and to work nights/weekends. Fluent in German and English is key.
  • You will manage night check-ins/outs, prepare reports, handle guest concerns, ensure security, collaborate during emergencies, and process daily financial summaries.

Requirements

  • Berufserfahrung in der Hotellerie, idealerweise an der Rezeption oder im Night Audit
  • Gute Kenntnisse von Hotelsoftware und MS Office
  • Hohe Zahlenaffinität und Genauigkeit bei der Bearbeitung von Buchungen
  • Freundliches, serviceorientiertes Auftreten, auch in Stresssituationen
  • Bereitschaft zur Arbeit in der Nacht und an Wochenenden/Feiertagen
  • Teamfähigkeit und Zuverlässigkeit
  • Gute Deutsch- und Englischkenntnisse, weitere Fremdsprachen von Vorteil

Responsibilities

  • Durchführung von Check-ins und Check-outs während der Nachtstunden
  • Erstellen von Tagesabschlüssen und Abgleichen von Buchungen
  • Kontrolle und Verbuchung der Tagesumsätze (Bargeld, Kreditkarten, Rechnungen)
  • Vorbereiten und Überprüfen von Berichten für das Management (Umsätze, Belegung, etc.)
  • Bearbeiten von Gästewünschen und -beschwerden in der Nacht
  • Sicherheit und Überwachung des Hotelgebäudes während der Nachtstunden
  • Zusammenarbeit mit anderen Abteilungen (Housekeeping, Technik, etc.) bei Notfällen
  • Vorbereitung und Abwicklung des Tagesabschlusses im System
  • Aktualisierung der Gästekonten und Abgleich mit Buchungssystemen
  • Vorbereitung der Abrechnung und Übergabe für den nächsten Tag

FAQs

What is the job title for this position?

The job title is Night Audit (m/f/d).

Where is the location of the job?

The location of the job is The Ritz-Carlton Wolfsburg, Parkstrasse 1, Wolfsburg, Lower Saxony, Germany, 38440.

What are the working hours for this position?

This is a full-time position, primarily during the night hours.

Is prior experience required for this role?

Yes, prior experience in the hospitality industry, ideally at the front desk or in Night Audit, is required.

What kind of skills are necessary for this job?

Necessary skills include good knowledge of hotel software and MS Office, high affinity for numbers, accuracy in processing bookings, friendly and service-oriented demeanor, and teamwork.

Are there any language requirements for this position?

Yes, good knowledge of German and English is required, and additional foreign language skills are advantageous.

What benefits are offered to employees?

Benefits include meals in the staff restaurant, uniform cleaning, hotel stay discounts, employee-friendly shift scheduling, and a salary of up to €2800 based on the collective agreement.

What is the company's stance on diversity and inclusion?

The company promotes equal employment opportunities and is committed to creating a diverse workforce and an inclusive culture where employees come first.

What are the main responsibilities of the Night Audit position?

Responsibilities include performing check-ins and check-outs, preparing reports for management, reconciling bookings, handling guest requests and complaints, ensuring building security, and managing day-end closures in the system.

Is this position suitable for someone looking for a consistent daytime job?

No, this position requires working during night hours and may include weekends and holidays.

Travel & Leisure
Industry
10,001+
Employees
1927
Founded Year

Mission & Purpose

Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of nearly 8,300 properties under 30 leading brands spanning 138 countries and territories. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Community Guidelines: We reserve the right to remove without any notice content that we determine in our sole discretion is offensive or illegal, contains personally identifiable information, trademarks or copyrights belonging to a third party, advertises a third party’s products or services, or is otherwise inappropriate. Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.

Benefits

  • Travel Perks & Benefits

    We encourage you to explore the world around you, so we offer generous hotel and food discounts at thousands of our global properties. What a way to travel! We look after our associates, which is why we also have a comprehensive and competitive benefits program.

  • Recognition & Rewards

    Marriott recognizes success and commitment. We honor and encourage leadership and exceptional service. We also give bonuses for successful referrals and we reward long service. We believe hard work should be acknowledged.

  • Growth Opportunities

    Marriott believes in a career that flourishes with you. We also believe that wider experiences often provide a more enriching experience. We offer professional development, mentoring and training to help you get to where you want to go.