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Night Auditor (m/w/d)

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Marriott International

Yesterday

  • Job
    Full-time
    Entry Level
  • Hospitality & Retail
    Accounting & Tax

AI generated summary

  • You need a high school diploma or G.E.D., less than 1 year of related experience, and no supervisory experience or special certifications.
  • You will manage end-of-day activities, process payments, check guests in, handle room keys, ensure safety, and maintain guest relations while adhering to company standards and policies.

Requirements

  • Education: High school diploma or G.E.D. equivalent.
  • Related Work Experience: Less than 1-year related work experience.
  • Supervisory Experience: No supervisory experience.
  • License or Certification: None

Responsibilities

  • Complete end-of-day activities including posting charges to accounts, running night audit backup, and roll the date.
  • Process all payment types such as room charges, cash, checks, debit, or credit.
  • Process adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges.
  • Print contingency lists to have a record of all guests in case of emergency.
  • Sell a room/accommodation to guests without reservations based on availability.
  • Operate telephone switchboard station, process requests for wake-up calls, and advise guest of any messages.
  • Complete the Room Rate Variance Report.
  • Process all guest check-ins and assign room.
  • Activate or reissue room keys using electronic key machine.
  • Count bank at end of shift and secure bank.
  • Balance and drop receipts according to Accounting specifications.
  • Report accidents, injuries, and unsafe work conditions to manager.
  • Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
  • Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation.
  • Speak with others using clear and professional language; answer telephones using appropriate etiquette.
  • Develop and maintain positive working relationships with others; support team to reach common goals.
  • Comply with quality assurance expectations and standards.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
  • Perform other reasonable job duties as requested by Supervisors.

FAQs

What is the job title for this position?

The job title is Night Auditor (m/w/d).

Where is the job location?

The job is located at the Cologne Marriott Hotel, Johannisstrasse 76-80, Cologne, North Rhine-Westphalia, Germany.

What are the main responsibilities of the Night Auditor?

The main responsibilities include completing end-of-day activities, processing various payment types, running night audit backup, handling guest check-ins, and reporting accidents or unsafe conditions to management.

Is this position full-time or part-time?

This position is full-time.

What educational qualifications are preferred for this role?

A high school diploma or G.E.D. equivalent is preferred.

How much related work experience is required for this position?

Less than 1 year of related work experience is required.

Are there any supervisory experience requirements for this role?

No supervisory experience is required for this role.

Is there a specific license or certification needed for this position?

No specific license or certification is required for this position.

What qualities does Marriott International seek in candidates?

Marriott seeks candidates who are confident, innovative, genuine, intuitive, and who can uphold and build upon the brand legacy.

What type of work environment does JW Marriott provide?

JW Marriott provides a unique work experience that emphasizes camaraderie, training opportunities, development, and holistic well-being for associates.

Does Marriott International have a commitment to diversity and inclusion?

Yes, Marriott International is committed to hiring a diverse workforce and sustaining an inclusive, people-first culture.

Marriott International

Travel & Leisure
Industry
10,001+
Employees
1927
Founded Year

Mission & Purpose

Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of nearly 8,300 properties under 30 leading brands spanning 138 countries and territories. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Community Guidelines: We reserve the right to remove without any notice content that we determine in our sole discretion is offensive or illegal, contains personally identifiable information, trademarks or copyrights belonging to a third party, advertises a third party’s products or services, or is otherwise inappropriate. Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.

Benefits

  • Travel Perks & Benefits

    We encourage you to explore the world around you, so we offer generous hotel and food discounts at thousands of our global properties. What a way to travel! We look after our associates, which is why we also have a comprehensive and competitive benefits program.

  • Recognition & Rewards

    Marriott recognizes success and commitment. We honor and encourage leadership and exceptional service. We also give bonuses for successful referrals and we reward long service. We believe hard work should be acknowledged.

  • Growth Opportunities

    Marriott believes in a career that flourishes with you. We also believe that wider experiences often provide a more enriching experience. We offer professional development, mentoring and training to help you get to where you want to go.