FAQs
What is the job title for this position?
The job title is Night Front Office Supervisor.
Where is the W Melbourne located?
W Melbourne is located at 408 Flinders Lane, Melbourne, Victoria, Australia, 3000.
What are the working hours for this position?
The position is a full-time role, specifically during night shifts.
Is this a management or non-management position?
This position is classified as non-management.
What are the main responsibilities of the Night Front Office Supervisor?
Key responsibilities include processing guest check-ins, managing accounts, handling payments, accommodating guest requests, completing cashier and closing reports, and training and motivating staff.
What qualities are expected from a candidate for this role?
The candidate should exhibit a proactive and upbeat demeanor, a passion for creating memorable guest experiences, and a polished professionalism coupled with creativity.
Are there any career advancement opportunities available?
Yes, there are career advancement opportunities with Marriott International, including options for interstate and global transfers.
What benefits are offered for this position?
Benefits include a competitive salary with annual reviews, a mentor/buddy program, birthday perks, exclusive discounts, participation in community service projects, and an employee referral bonus.
What kind of work environment can employees expect at W Melbourne?
Employees can expect a diverse, collaborative environment where they are set up for success, contributing to an award-winning workplace.
Does Marriott International support diversity in hiring?
Yes, Marriott International is committed to hiring a diverse workforce and sustaining an inclusive, people-first culture.
How are guest experiences prioritized at W Melbourne?
The service team at W Melbourne focuses on exceeding guest expectations and providing personalized, memorable experiences, embodying the "Whatever/Whenever" service philosophy.
Will I receive training for this role?
Yes, training will be provided as part of the responsibilities, including training, evaluating, counseling, and motivating employees.