FAQs
What are the primary responsibilities of a Night Operations Department Supervisor at Lowe's?
The primary responsibilities include leading and enabling a team of associates to deliver quality customer service, coaching and training associates, delegating tasks, managing performance, and ensuring adequate department coverage. The role also involves planning, scheduling, and implementing non-selling operations in both the back end and front end of the store.
What shifts will I be required to work as a Night Operations Department Supervisor?
You will be required to work an overnight shift.
Is experience in retail necessary for this position?
Yes, a High School Diploma or equivalent and 3 years of experience in a retail environment is required, or alternatively, 5 years of retail experience.
What skills or experience are preferred for this role?
Preferred qualifications include experience supporting front-end or back-end operations in a retail environment, customer service experience, leadership roles with direct report responsibility, and experience in the home improvement retail sector.
Is there any physical requirement for the Night Operations Department Supervisor position?
Yes, physical ability is required to perform tasks that may include prolonged standing, sitting, and lifting up to 25 pounds without assistance, and potentially over 25 pounds with assistance.
Will I be responsible for managing safety in the store?
Yes, the Night Operations Department Supervisor is responsible for conducting safety walks, reporting hazards, training staff on safety requirements, and ensuring compliance with lifting techniques and safety standards.
Do I need to be licensed for sales-related activities?
Yes, if required by state or local law, you must either be licensed or pass the requisite licensing exam within sixty (60) days of starting employment in this position.
Will I be required to travel for this position?
Regular travel is not required; however, you may need to travel occasionally for meetings, trainings, or to support neighboring stores.
What tools or systems will I need to be familiar with for this job?
Familiarity with Microsoft Office Suite is required, and experience using store computer systems like Project Tool, Genesis, Sterling, M2O, and Thin Client is preferred.
Does Lowe's offer benefits for employees in this position?
Yes, Lowe's offers various benefit programs and eligibility details can be found at their talent website.