FAQs
What are the primary responsibilities of a Night Porter?
As a Night Porter, your primary responsibilities include ensuring the safety and security of the hotel and guests, carrying out regular fire walks, interacting with guests at welcome and departure, preparing room service orders, and setting out ambient breakfast items in the morning.
What perks do colleagues enjoy at Leonardo Hotels?
Colleagues at Leonardo Hotels enjoy special rates on hotel rooms across the UK and Europe, a company-wide recognition scheme, meals on duty, a talent referral scheme, regular celebrations such as Thank You Week, access to a company pension scheme, life assurance, wellbeing support, and ongoing job-related training with clear paths for progression.
Is experience required for the Night Porter position?
While experience in a similar role can be beneficial, the most important qualities are a positive attitude, willingness to learn, and a commitment to providing excellent guest care.
What opportunities for career progression are available?
Leonardo Hotels offers ongoing job-related training programs, regular coaching from managers, and a learning portal called “GROWonline,” providing a clear path for progression within the hospitality industry.
Where is the Leonardo Royal Hotel Edinburgh located?
Leonardo Royal Hotel Edinburgh is located on Jeffrey Street in the city's Old Town, just off the famous Royal Mile, and is a short distance from Waverley station and the bus station.
What type of work environment can I expect as a Night Porter?
You can expect a vibrant and friendly work environment where you’ll be part of a team dedicated to maximizing guest satisfaction and providing excellent service.
Are meals provided during shifts?
Yes, meals are provided during shifts for colleagues working at Leonardo Hotels.
Do I need to work night shifts as a Night Porter?
Yes, as a Night Porter, you will be required to work night shifts to ensure the safety and security of the hotel and its guests during late hours.
How does the company recognize and reward employees?
The company recognizes and rewards employees through a variety of means including a recognition scheme that allows colleagues to earn vouchers, performance-based rewards via the Leo Points system, and regular team celebrations.
What should I do to apply for the Night Porter position?
To apply for the Night Porter position, you should visit the Leonardo Hotels careers page or contact their HR department for application details and to submit your resume.