Logo of Huzzle

Nights Airport Sales Assistant

image

WHSmith

Yesterday

  • Job
    Full-time
    Senior Level
  • Customer Relations
    Hospitality & Retail
  • Manchester

AI generated summary

  • You must provide 5 years of continuous references, pass a criminal record check, and have a valid photographic ID (passport or UK Driving Licence).
  • You will provide excellent customer service, replenish stock, maintain store tidiness, ensure effective displays, and support team members daily.

Requirements

  • 5 years continuous references – to gain an airport pass you will need to provide 5 years’ worth of either employment or education references without any gaps
  • Criminal Records Bureau Check – to be completed by WHSmith if your application is successful
  • Photographic ID i.e. passport or UK Driving Licence

Responsibilities

  • Delivering an exceptional customer service to all our customers.
  • Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
  • Meeting high standards of display and visual merchandising helping customers find what they're looking for easily.
  • Being part of a team and supporting colleagues.

FAQs

What is the salary for the Nights Airport Sales Assistant position?

The salary for the Nights Airport Sales Assistant position is £11.50 per hour, with an additional nights premium payment of £1.50 per hour for hours worked between midnight and 5am.

What are the working hours for this position?

The working hours are 39 hours per week with a shift pattern of 4 days on and 4 days off during the night, specifically from 19:30 to 07:30.

Is this position full time or part time?

This position is full time.

Are there any specific airport requirements for this role?

Yes, to gain an airport pass, candidates must provide 5 years of continuous references, complete a Criminal Records Bureau check, and present a photographic ID such as a passport or UK Driving Licence.

What type of customer service is expected from a Nights Airport Sales Assistant?

Exceptional customer service is expected, as well as delivering a positive shopping experience for customers.

Is there any employee benefit for transportation?

Yes, there is free staff car parking available, or you can enjoy the first 4 weeks of travel for free on bus or Metrolink.

What qualities are WHSmith looking for in a Nights Airport Sales Assistant?

WHSmith is looking for candidates who are passionate about providing exceptional customer experiences, confident in team communication, motivated to achieve results, and adaptable to meet company goals.

Are there any employee rewards or benefits?

Yes, in addition to salary, there are benefits including a pension scheme, paid annual leave, employee discounts, and various deals from retail partners to help save money.

What is the location of the job?

The job is located at Manchester Airport, specifically in Terminal 1.

Is this a permanent position or temporary?

This is a permanent position.

The Global Travel Retailer

Retail & Consumer Goods
Industry
10,001+
Employees
1972
Founded Year

Mission & Purpose

WHSmith is a leading, global travel retailer with a smaller business located on UK high streets. Since 1792, we’ve grown and evolved into a globally recognised brand, and we’re proud to be that air of familiarity people love and trust on their journey, both in life and through life. Today, we have more than 1700 stores in over 30 countries across the globe, serving millions of customers every year, and you’ll find us at airports, railway stations, hospitals and on the high street. Each of our stores and formats is tailored to meet the needs of our customers journeys; we’re the trusted home of travel essentials for the world’s travelling customer. We already operate in over 100 airports around the globe and we’re continuing to expand with a growing presence of WHSmith at international airports, and the expansion of our US businesses – Marshall Retail Group for speciality retail and InMotion, our world-leading digital and tech accessories business in travel locations - into new markets. On the high street, we’ve supported generations of customers on their journeys through life with everything from learning to read, going to school, accessing essential Post Office services to finding a great book. And our fast-growing online brands offer our customers another convenient way to shop, with personalised gifts and cards from FunkyPigeon.com and bestselling books and stationery from WHSmith.co.uk. At the heart of our business are our people and our customers. As a diverse group of over 14,000 colleagues, we are all on the same journey to a better business. Whether our colleagues are based in our stores, our distribution centres or our support centres, we’re committed to providing the opportunity for each and every member of the WHSmith team to be themselves, build their skillset, and progress on their journey with us. That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better.