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No7 Counter Manager

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Boots UK

Yesterday

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Sales & Business Development
  • Leicester

AI generated summary

  • You need a passion for No7, strong team leadership, outstanding customer service skills, ability to meet sales targets, a commitment to ongoing learning, and experience using beauty products.
  • You will inspire your team, build relationships, provide personalized consultations, drive sales, complete training, create a supportive environment, ensure counter presentation, and represent the brand.

Requirements

  • A passion for makeup, skincare and the No7 brand
  • Experience leading and motivating a team in a way that inspires performance, nurtures team development, celebrates success and ensures your team always feels supported and listened to
  • Outstanding customer service – experience working with customers and the ability to ensure each customer is welcomed and treated with empathy and understanding no matter what time of day they visit
  • The ability to work with business plans, achieve sales targets and review individual and team performance
  • Enthusiasm for your ongoing learning and development journey, expanding your skincare knowledge and service expertise
  • Experience using skincare and beauty products on customers

Responsibilities

  • Inspire and motivate your team to achieve and exceed their sales targets through coaching and sharing constructive feedback
  • Build great relationships with customers and colleagues
  • Provide personalised consultations using the latest skincare, make up and beauty products
  • Deliver your sales targets by creating business plans and driving in store promotions and No7 offers
  • Complete our award-winning 12-month Skin School development programme
  • Create a vibrant and supportive working environment by nurturing relations with your store team, sharing knowledge and tips and celebrating team success
  • Make sure your counter is beautifully presented to showcase the range of No7 skincare and beauty products to our customers
  • Be an ambassador for the No7 brand across your store

FAQs

What is the location of the No7 Counter Manager position?

The No7 Counter Manager position is located in Leicester, Fosse Park Shopping Centre.

Is this position full-time or part-time?

This position is full-time.

Is the No7 Counter Manager role permanent?

Yes, the No7 Counter Manager role is permanent.

What will be the main responsibilities of the No7 Counter Manager?

The main responsibilities include inspiring and motivating the team, building relationships with customers, providing personalized consultations, delivering sales targets, completing the Skin School development program, creating a supportive working environment, and ensuring the counter is beautifully presented.

What qualifications or experience are needed for this role?

Candidates should have a passion for makeup and skincare, experience leading and motivating a team, outstanding customer service skills, and the ability to work with business plans and achieve sales targets.

Are there any additional qualities that would be beneficial for applicants?

Yes, experience using skincare and beauty products on customers would be beneficial.

What type of training will the No7 Counter Manager receive?

The No7 Counter Manager will complete the award-winning 12-month Skin School development program and become a certified skin expert with the CIBTAC certification.

What benefits does No7 Beauty Company offer to employees?

Benefits include generous employee discounts, increasing holiday entitlement, a discretionary annual bonus scheme, quarterly product allocations, retirement savings plans, and training to become a No7 Macmillan Beauty Advisor.

Will there be support for flexible working options?

Yes, there are possibilities for flexible working options, including job shares and reduced hours.

What is the process for applying for the No7 Counter Manager role?

Interested candidates should submit their application, and if successful, they will be invited to attend an in-store interview.

We are the UK’s largest pharmacy-led health & beauty retailer. With you. We change for the better.

Retail & Consumer Goods
Industry
10,001+
Employees
1849
Founded Year

Mission & Purpose

Boots is a renowned pharmacy-led health and beauty retailer with a strong presence in the UK. With over 170 years of history, Boots has become a trusted brand offering a wide range of health, wellness, and beauty products. They operate a vast network of stores as well as an online platform, providing customers with convenient access to an extensive selection of skincare, cosmetics, fragrance, haircare, toiletries, and healthcare items. Boots' mission is to enhance the well-being of their customers by delivering quality products, expert advice, and exceptional customer service. They strive to make a positive impact on people's lives by promoting health, beauty, and self-care. With a commitment to innovation and customer satisfaction, Boots continues to be a go-to destination for individuals seeking reliable healthcare and beauty solutions.