Logo of Huzzle

Home

Matches

Explore

Manage

Office Administrator

image

Canada Life

14d ago

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Customer Relations
    People, HR & Administration
  • Kitchener

AI generated summary

  • You must be bilingual in French, have a secondary school diploma, possess customer service and organizational skills, and demonstrate strong time management and attention to detail.
  • You will manage reception, provide customer service, organize documents, maintain office supplies, handle mail, and perform quality checks in a fast-paced environment.

Requirements

  • French comprehension (reading and writing in french) is required.
  • Completion of Secondary School, or equivalent
  • Experience in the insurance/financial services industry is an asset
  • Excellent customer service skills
  • Strong time management skills and ability to multi-task and prioritize work in a fast paced environment
  • Excellent organizational skills
  • High degree of accuracy and attention to detail

Responsibilities

  • Office reception for guests, carrier representatives and advisors
  • Provide customer service to both clients and advisors via telephone, email, or in person
  • Manage centralized email communication and distribution
  • Maintain the cleanliness of common areas, such as reception and mailroom
  • Assist and back up to mailroom duties to include preparing incoming and outgoing mail for distribution in a corporate centralized environment
  • Organize and file advisor information including policies, mail and transaction confirmations at high volumes
  • Order and maintain sufficient office supplies
  • Scanning, digitizing, and emailing of various documentation at high volumes
  • Uploading and saving scanned documents to shared folders
  • Organize and file documents separated by urgent and non-urgent items
  • Filing documents into the appropriate branch folders for processing
  • Review back office system as required to confirm advisors information and ensure delivery to proper branch
  • Sending advisor notices through the advisor portal (BSA)
  • Performing periodic quality checks

FAQs

What are the working hours for the Office Administrator position?

The Office Administrator position requires being onsite 5 days per week, with specific working hours to be discussed during the recruitment process.

Is French language proficiency required for this role?

Yes, French comprehension (reading and writing) is required for the Office Administrator position.

What qualifications are needed for this job?

The Office Administrator position requires completion of Secondary School or equivalent. Experience in the insurance/financial services industry is an asset.

What kind of tasks will the Office Administrator be responsible for?

The Office Administrator will handle reception duties, mailroom functions, and scanning and digitizing documentation among other general administrative tasks.

What are the salary expectations for this position?

The base salary for the Office Administrator position is between $31,400 - $42,500 annually.

Are there opportunities for career advancement?

Yes, Canada Life is committed to providing career opportunities for employees, and growth within the organization is encouraged.

What benefits does Canada Life offer?

Canada Life offers a total rewards program that includes base salary, potential variable compensation, as well as opportunities for employee well-being and career development.

Will my application be reviewed if I apply for this position?

Yes, all applications received will be reviewed on a rolling basis.

What is Canada Life's approach to diversity and inclusion?

Canada Life is dedicated to creating an inclusive and accessible environment where all employees feel valued and have the opportunity to reach their potential.

How can I request an accommodation during the application process?

To request a reasonable accommodation, you can contact talentacquisitioncanada@canadalife.com, and a Human Resources representative will assist you.

image

Canada Life

Helping Canadians improve their financial, physical and mental well-being.

Finance
Industry
10,001+
Employees
1847
Founded Year

Mission & Purpose

At Canada Life, we’re focused on improving the financial, physical and mental well-being of Canadians. Whether handling policy claims, help growing and protecting clients’ retirement and investment savings, providing workplace mental health support for all employers or helping build stronger communities by investing in community projects, we are committed to putting the customer first in all that we do. That trust is built on the dedication, skill and energy of our employees and advisors and their commitment to our customers and to our communities. Canada Life is a subsidiary of Great-West Lifeco Inc. and is a member of the Power Corporation group of companies.