FAQs
What is the role of an Office Assistant in the Managed Legal Services group?
The Office Assistant will support and deliver a growing portfolio of legal services, assist case handlers with administrative tasks, manage filing, handle client inquiries, and work within service standards across all practice groups.
Is this position full-time or part-time?
This is a full-time opportunity being offered on a permanent contract, but there may also be contractor opportunities available.
What qualifications are required for the Office Assistant position?
Candidates should possess accuracy, good organizational skills, attention to detail, effective communication skills, strong record-keeping ability, and a self-motivated positive attitude.
What kind of training or support can I expect when starting in this role?
New Office Assistants will receive guidance from Section Leads and Supervisors, who will delegate work and offer support as needed.
Can you describe the work culture at TLT?
TLT promotes an open and collaborative culture encouraging employees to be their whole selves, contribute, and maintain a work-life balance.
What benefits does TLT offer to its employees?
Employees enjoy a competitive salary, an annual pay review, 25 days holiday (increasing to 30 based on service), private medical insurance, and access to a flexible benefits scheme.
Is there room for career progression within the Office Assistant role?
Yes, TLT offers a diverse and challenging career structure, supporting various routes to qualifications and opportunities for professional growth.
How does TLT support diversity and inclusion in the workplace?
TLT is committed to creating a diverse and inclusive working environment, encouraging applications from all qualified individuals regardless of various protected characteristics.
How does TLT handle flexible working arrangements?
TLT has a progressive fully flexible working approach, empowering employees to work where and when best suits their needs while maintaining team and client service.
Are there opportunities for direct client interaction in the Office Assistant role?
Yes, Office Assistants may provide telephone support and handle client inquiries in the absence of case handlers, allowing for limited client interaction.