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Officer Personnel Support Services Advisor

  • Job
    Full-time
    Junior Level
  • People, HR & Administration
    Business, Operations & Strategy
  • Melbourne
  • Quick Apply

AI generated summary

  • You should have a relevant business qualification, 2 years' experience, proficiency in MS Office, strong communication skills, attention to detail, customer service experience, and invoice processing skills.
  • You will manage paperwork, coordinate officer logistics, respond to inquiries, maintain records, and provide policy advice while handling administration tasks as needed.

Requirements

  • Relevant Business qualification such as Certificate IV or Diploma in Business Administration (desirable)
  • 2 years’ experience in a similar role (desirable)
  • Proficient in MS Word - MS Excel, MS PowerPoint and MS Outlook essential
  • Excellent communication skills - written and verbal
  • Attention to detail
  • Demonstrated customer service experience with an ability to work collaboratively in a team setting
  • Experience in using database systems
  • Demonstrated previous experience in processing invoices and claims

Responsibilities

  • Manage and prepare all necessary paperwork such as certificates, long service orders, leave applications, retirement certificates, Officers’ health assistance scheme etc
  • Manage the Appointment Change process, data changes and new appointments in Workday
  • Coordinate and arrange logistics in relation to Officer movements, travel and interstate transfers
  • Prepare and publish Appointment, Bulletins, and fortnightly Officer Personnel Report
  • Manage and respond to department shared email inbox
  • Provide advice on policies and processes
  • Assist officers regarding leave and payroll enquiries/changes
  • Manage confidential information and records
  • Act as point of contact for internal and / or external clients
  • Adhoc administration duties where required

FAQs

What is the job title for this position?

The job title is Officer Personnel Support Services Advisor.

Where is the location of the job?

The position is based in the Blackburn office.

What are the primary responsibilities of this role?

The primary responsibilities include managing paperwork, coordinating activities related to Officer movements, preparing reports, responding to email inquiries, and providing advice on policies.

What kind of qualifications are desirable for this role?

A relevant business qualification such as Certificate IV or Diploma in Business Administration is desirable.

What level of experience is preferred for candidates?

Candidates should ideally have 2 years of experience in a similar role.

What skills are essential for this position?

Proficiency in MS Office (Word, Excel, PowerPoint, and Outlook), excellent communication skills, attention to detail, and demonstrated customer service experience are essential skills.

Are there opportunities for career development within the organization?

Yes, TSA offers strong opportunities for career development and provides on-the-job training and mentoring.

What benefits does TSA offer to its employees?

TSA offers NFP salary packaging, health and fitness discounts, paid parental leave, purchase leave scheme, paid volunteer leave, and access to an Employee Assistance Program.

How can interested candidates apply for this position?

Interested candidates can apply by submitting a current CV and a cover letter detailing their alignment with the essential requirements of the role via the provided application link.

Is The Salvation Army committed to diversity and inclusion?

Yes, The Salvation Army is an Equal Opportunity Employer that values diversity and encourages applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples.

Are child safety checks required for this role?

Yes, all child-facing roles require the successful completion of a Working with Children Check. Additionally, all applicants must undergo a Nationally Coordinated Criminal History Check.

Dedicated to helping people in need overcome poverty, addiction, and spiritual and economic hardship across the U.S.

Non-profit
Industry
10,001+
Employees
1865
Founded Year

Mission & Purpose

The Salvation Army is the nation's largest direct provider of social services. Annually, we help millions overcome poverty, addiction, and spiritual and economic hardships by preaching the gospel of Jesus Christ and meeting human needs in His name without discrimination in nearly every zip code. By providing food, shelter, eviction prevention assistance, emergency disaster relief, rehabilitation, after-school and summer youth programs, spiritual enrichment, and more, The Salvation Army is doing the most good at nearly 7,000 centers of operation around the country. The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.