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OMNI Customer Fulfillment Associate

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Walmart Canada

Aug 13

  • Job
    Full-time
    Entry Level
  • Bradford West Gwillimbury
  • Quick Apply

AI generated summary

  • You must be 16 years or older to qualify for this position.
  • You will efficiently pick and pack customer orders, ensuring product quality and accuracy while adhering to safety standards and participating in continuous improvement initiatives.

Requirements

  • Age – 16 or older

Responsibilities

  • 1. Efficiently picks and assembles orders from various temperature areas with great care and quality in mind to achieve “On Time” delivery to customers.
  • 2. Packs orders with attention to detail including distinguishing between similar named products, exact quantity, correct product codes.
  • 3. Ensures that products picked are of the highest quality i.e. no damaged products, freshest product selection etc.
  • 4. Correctly documents and labels all orders correctly through interpretation and understanding documentation including pick slips, packaging details, shipping labels, etc.
  • 5. Optimizes tote fill by packing orders in a space efficient manner while still ensuring product quality standards are maintained.
  • 6. Balances fulfillment responsibilities with customer interaction and offering service including supporting issues to resolution.
  • 7. Ensures strict adherence to strict safety and food hygiene standards including maintaining a clean and hygienic work area, immediate clean up of all spills and debris and ensures all totes are clean and void of debris before packing; Operates material handling equipment in a safe and responsible manner and ensuring that all safety pre-inspection checks are completed before use; Exhibits behaviors that support the organization’s mission and core values.
  • 8. Participates in continuous improvement initiatives by suggesting changes including but not limited to operational procedures, productivity standards and efficiencies, customer satisfaction, safety, working conditions and quality standards; Demonstrates flexibility in completing /adjusting to work assignments based on customer requests and meeting daily delivery schedules.

FAQs

What is the main responsibility of an OMNI Customer Fulfillment Associate?

The main responsibility is to pick and pack online grocery delivery orders while ensuring high quality standards and accuracy, and adhering to safety and food hygiene standards.

What are the working hours for this position?

The working hours may vary based on operational needs and scheduling, but specific details will be provided during the interview process.

Is age a requirement for this position?

Yes, applicants must be 16 years or older to qualify for this position.

Are there any specific safety standards to adhere to?

Yes, associates are required to strictly adhere to safety and food hygiene standards, maintain a clean work area, and operate material handling equipment safely.

Will I need to interact with customers in this role?

Yes, this position involves balancing fulfillment responsibilities with customer interaction and offering support to resolve any issues.

What kind of training will be provided for this position?

Training will be provided on operational procedures, safety standards, and quality assurance to ensure associates are equipped for their responsibilities.

Are there opportunities for career advancement in this role?

Yes, associates are encouraged to participate in continuous improvement initiatives and suggest changes that could lead to advancement opportunities within the organization.

Is previous experience required for this job?

Previous experience is not specifically required, but any relevant experience in a similar role or in a fast-paced environment could be beneficial.

What is the primary location for this position?

The primary location for this position is 545 Holland St W, Bradford, ON L3Z 0C1, Canada.

Does Walmart provide accommodations for applicants and associates with disabilities?

Yes, Walmart will accommodate the disability-related needs of applicants and associates as required by law.

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Walmart Canada

Helping Canadians Save Money so they can Live Better

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Walmart Canada operates a chain of more than 400 stores nationwide serving 1.5 million customers each day. Walmart Canada's flagship online store, Walmart.ca, is visited by more than 1.5 million customers daily. With more than 100,000 associates, Walmart Canada is one of Canada's largest employers and is ranked one of the country's top 10 most influential brands. Walmart Canada has made a commitment to regeneration – focusing on equitable opportunity, sustainability, community, ethics and integrity. Since 1994, Walmart Canada has raised over $650 million to support communities across Canada.