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OMNI Customer Fulfillment Associate

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Walmart Canada

Jul 26

Applications are closed

  • Job
    Full-time
    Entry Level

Requirements

  • Age – 16 or older

Responsibilities

  • 1. Efficiently picks and assembles orders from various temperature areas with great care and quality in mind to achieve “On Time” delivery to customers.
  • 2. Packs orders with attention to detail including distinguishing between similar named products, exact quantity, correct product codes.
  • 3. Ensures that products picked are of the highest quality i.e. no damaged products, freshest product selection etc.
  • 4. Correctly documents and labels all orders correctly through interpretation and understanding documentation including pick slips, packaging details, shipping labels, etc.
  • 5. Optimizes tote fill by packing orders in a space efficient manner while still ensuring product quality standards are maintained.
  • 6. Balances fulfillment responsibilities with customer interaction and offering service including supporting issues to resolution.
  • 7. Ensures strict adherence to strict safety and food hygiene standards including maintaining a clean and hygienic work area, immediate clean up of all spills and debris and ensures all totes are clean and void of debris before packing; Operates material handling equipment in a safe and responsible manner and ensuring that all safety pre-inspection checks are completed before use; Exhibits behaviors that support the organization’s mission and core values.
  • 8. Participates in continuous improvement initiatives by suggesting changes including but not limited to operational procedures, productivity standards and efficiencies, customer satisfaction, safety, working conditions and quality standards; Demonstrates flexibility in completing /adjusting to work assignments based on customer requests and meeting daily delivery schedules.

FAQs

What is the primary responsibility of an OMNI Customer Fulfillment Associate?

The primary responsibility is to pick and pack online grocery delivery orders while ensuring high quality standards and accuracy, adhering to safety and food hygiene protocols to achieve customer satisfaction.

What tasks are associated with picking and assembling orders?

Tasks include efficiently picking and assembling orders from various temperature areas with great care, maintaining quality standards, and ensuring "On Time" delivery to customers.

How important is attention to detail in this position?

Attention to detail is crucial as it involves packing orders correctly, distinguishing between similar products, and ensuring the exact quantity and correct product codes are used.

What quality standards must be met when picking products?

Associates must ensure that the products picked are of the highest quality, meaning no damaged products and the freshest selections available.

Are there specific documentation requirements for this role?

Yes, associates must correctly document and label all orders by interpreting and understanding documents like pick slips, packaging details, and shipping labels.

What does optimizing tote fill involve?

Optimizing tote fill involves packing orders in a space-efficient manner while maintaining the product quality standards.

Is customer interaction part of the job responsibilities?

Yes, balancing fulfillment responsibilities with customer interaction is important, including assisting with any issues that may arise.

What safety and hygiene standards are required?

Associates must strictly adhere to food hygiene standards, maintain a clean work area, immediately clean up spills and debris, and ensure all totes are clean before packing.

What age requirement is there for this position?

The minimum age requirement for this position is 16 years or older.

Are there preferred qualifications for this job?

There are no specific preferred qualifications listed for this position.

What accommodations are available for applicants with disabilities?

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Where is the primary location for this position?

The primary location is at 1576 Regent Ave W, Winnipeg, MB R2C 3B4, Canada.

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Walmart Canada

Helping Canadians Save Money so they can Live Better

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Walmart Canada operates a chain of more than 400 stores nationwide serving 1.5 million customers each day. Walmart Canada's flagship online store, Walmart.ca, is visited by more than 1.5 million customers daily. With more than 100,000 associates, Walmart Canada is one of Canada's largest employers and is ranked one of the country's top 10 most influential brands. Walmart Canada has made a commitment to regeneration – focusing on equitable opportunity, sustainability, community, ethics and integrity. Since 1994, Walmart Canada has raised over $650 million to support communities across Canada.

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