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OMNI Customer Fulfillment Associate Full Time

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Walmart Canada

Aug 3

  • Job
    Full-time
    Entry Level
  • London
  • Quick Apply

AI generated summary

  • You must be 16 years or older to apply for this position.
  • You will pick, pack, and assemble orders with care, ensuring quality and accuracy, while adhering to safety standards and supporting customer interactions.

Requirements

  • Age – 16 or older

Responsibilities

  • 1. Efficiently picks and assembles orders from various temperature areas with great care and quality in mind to achieve “On Time” delivery to customers.
  • 2. Packs orders with attention to detail including distinguishing between similar named products, exact quantity, correct product codes.
  • 3. Ensures that products picked are of the highest quality i.e. no damaged products, freshest product selection etc.
  • 4. Correctly documents and labels all orders correctly through interpretation and understanding documentation including pick slips, packaging details, shipping labels, etc.
  • 5. Optimizes tote fill by packing orders in a space efficient manner while still ensuring product quality standards are maintained.
  • 6. Balances fulfillment responsibilities with customer interaction and offering service including supporting issues to resolution.
  • 7. Ensures strict adherence to strict safety and food hygiene standards including maintaining a clean and hygienic work area, immediate clean up of all spills and debris and ensures all totes are clean and void of debris before packing; Operates material handling equipment in a safe and responsible manner and ensuring that all safety pre-inspection checks are completed before use; Exhibits behaviors that support the organization’s mission and core values.
  • 8. Participates in continuous improvement initiatives by suggesting changes including but not limited to operational procedures, productivity standards and efficiencies, customer satisfaction, safety, working conditions and quality standards; Demonstrates flexibility in completing /adjusting to work assignments based on customer requests and meeting daily delivery schedules.

FAQs

What is the main responsibility of an OMNI Customer Fulfillment Associate?

The main responsibility is to pick, pack, and dispense online orders while ensuring high-quality standards and adherence to safety and food hygiene standards.

What are the minimum qualifications required for this position?

The minimum qualification required is that applicants must be 16 years of age or older.

Is there any specific training provided for safety and hygiene standards?

Yes, associates are trained to strictly adhere to safety and food hygiene standards as part of their role.

Do OMNI Customer Fulfillment Associates interact with customers?

Yes, they are responsible for balancing fulfillment responsibilities with customer interaction and offering service, including supporting issues to resolution.

Is there an opportunity for career growth in this position?

Yes, working as an OMNI Customer Fulfillment Associate can help develop skills in the retail industry, which may lead to further career opportunities.

Where is the primary location for this position?

The primary location is 1280 Fanshawe Pk Rd W, London, ON N6G 5B1, Canada.

Are there any preferred qualifications for this job?

The job description does not specify any preferred qualifications; however, it mentions that Walmart will accommodate the disability-related needs of applicants and associates as required by law.

What is the work environment like for this role?

The work environment involves maintaining a clean and hygienic area while ensuring efficient and safe handling of products and material handling equipment.

What kind of improvements can associates suggest in this role?

Associates can participate in continuous improvement initiatives by suggesting changes related to operational procedures, productivity standards, customer satisfaction, safety, working conditions, and quality standards.

Are there opportunities for flexible work hours in this position?

Yes, associates are expected to demonstrate flexibility in completing or adjusting their work assignments based on customer requests and daily delivery schedules.

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Walmart Canada

Helping Canadians Save Money so they can Live Better

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Walmart Canada operates a chain of more than 400 stores nationwide serving 1.5 million customers each day. Walmart Canada's flagship online store, Walmart.ca, is visited by more than 1.5 million customers daily. With more than 100,000 associates, Walmart Canada is one of Canada's largest employers and is ranked one of the country's top 10 most influential brands. Walmart Canada has made a commitment to regeneration – focusing on equitable opportunity, sustainability, community, ethics and integrity. Since 1994, Walmart Canada has raised over $650 million to support communities across Canada.