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OMNI Lead Department Manager

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Walmart Canada

Aug 3

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Repentigny
  • Quick Apply

AI generated summary

  • You must be 16 years or older to apply for this position.
  • You will provide excellent customer service, coordinate daily OMNI tasks, assess presentation, delegate activities, support scheduling, review metrics, train associates, and ensure a safe work environment.

Requirements

  • Age – 16 or older

Responsibilities

  • Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
  • Assists in providing direction and the co-ordination of task completion as per communicated priorities from the OMNI Assistant Manager and the Store Management Team.
  • Assesses the overall presentation of OMNI area, noting deficiencies for corrective action.
  • Delegate, assist and follow up on completion of daily OMNI activities.
  • Support with scheduling as needed.
  • Review, follow-up and action any opportunities on key OMNI metrics - Presubs, FTPR, CSAT etc.
  • Participates in the training and development of the OMNI Associates, and provides feedback as needed.
  • Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of Spark App Checklists and ensuring displays and fixtures are secure and free of debris.

FAQs

What is the primary responsibility of the OMNI Lead Department Manager?

The primary responsibility is to assist in the leadership of the OMNI area and processes, ensuring high levels of customer service and task completion.

What are the main tasks involved in this position?

Key tasks include providing excellent customer service, coordinating task completion, assessing the OMNI area's presentation, delegating activities, supporting scheduling, and participating in training and development of OMNI Associates.

Is there a minimum age requirement for this position?

Yes, applicants must be 16 years or older to qualify for this position.

What qualifications are preferred for the OMNI Lead Department Manager position?

There are no specific preferred qualifications listed; however, general retail experience and a commitment to customer service would be beneficial.

Will training be provided for this role?

Yes, the position involves participating in the training and development of the OMNI Associates.

What type of work environment is the company promoting?

The company promotes a safe, clean, and hazard-free work environment in accordance with Company policies and procedures.

Where is this position located?

The primary location for this position is 100 Boul Brien, Repentigny, QC J6A 5N4, Canada.

Are there any accommodations for applicants with disabilities?

Yes, Walmart will accommodate the disability-related needs of applicants and associates as required by law.

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Walmart Canada

Helping Canadians Save Money so they can Live Better

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Walmart Canada operates a chain of more than 400 stores nationwide serving 1.5 million customers each day. Walmart Canada's flagship online store, Walmart.ca, is visited by more than 1.5 million customers daily. With more than 100,000 associates, Walmart Canada is one of Canada's largest employers and is ranked one of the country's top 10 most influential brands. Walmart Canada has made a commitment to regeneration – focusing on equitable opportunity, sustainability, community, ethics and integrity. Since 1994, Walmart Canada has raised over $650 million to support communities across Canada.