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Omnichannel Process Specialist (m/f/d) | temporary

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Hugo Boss

1mo ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Business, Operations & Strategy
  • Metzingen

AI generated summary

  • You need a degree in business, 1+ year in project support or related roles, SAP basics, strong interest in retail systems, solution-oriented, organized, and fluent in English.
  • You will support omnichannel systems by implementing software solutions, conducting tests, solving bugs, improving processes, and sharing best practices in areas like e-Commerce and Retail.

Requirements

  • Completed studies in business administration, business informatics or comparable
  • At least 1 year of working experience or internships in either/ or functions (ideally Fashion Retail): Project support function, Merchandise Management, Operations Manager, Testing
  • Strong interest in how systems and process support efficient global retailing
  • Solution-oriented thinking and independent action
  • Organizational talent with high service and team orientation
  • SAP basic know-how
  • Fluent English

Responsibilities

  • Growing understanding of Omnichannel system architecture based on SAP, Microsoft and other software systems
  • Support the implementation of new software solutions in close collaboration with Global IT
  • Conduct all testing phases incl. execution of cross-functional acceptance tests before hand-over to business users
  • Work in close contact with business counterparts to flag and solve bugs
  • Continuous improvement of test scripts and test approaches
  • Share best practices within the omnichannel team
  • Support changes, bring in own ideas and identify improvement fields
  • Focus as a process expert in one of our diverse areas, e.g. e-Commerce, Retail, Sales & Merchandising

FAQs

What is the duration of the Omnichannel Process Specialist position?

This position is limited until 30.04.2026.

What qualifications are required for this role?

A completed degree in business administration, business informatics, or a comparable field is required.

Is prior experience in fashion retail necessary for this position?

At least 1 year of working experience or internships in related functions, ideally in fashion retail, is preferred.

What core systems will I work with in this role?

You will work primarily with Omnichannel system architecture based on SAP, Microsoft, and other software systems.

Will I have the opportunity to share best practices in this role?

Yes, part of your responsibilities includes sharing best practices within the omnichannel team.

What is the working week duration for the position?

The workweek is 37 hours.

How many vacation days are provided annually?

You will receive 30 vacation days each year.

Are there opportunities for personal development in this role?

Yes, a wide range of training opportunities is offered, both online at HUGO BOSS University and through external training providers.

Is knowledge of SAP a requirement?

Basic knowledge of SAP is preferred.

What type of benefits does HUGO BOSS offer?

HUGO BOSS offers a competitive salary, vacation and Christmas bonuses, a mobility allowance, an annual clothing allowance, a company pension scheme, and exclusive shopping and arts discounts, among other benefits.

Is there any flexibility in working hours?

Yes, HUGO BOSS offers flexible working models, allowing you to work 3 days in Metzingen and 2 days remotely.

Are there opportunities for health and wellness?

Yes, employees have access to an employee gym, a variety of sports activities, and a focus on maintaining a healthy work-life balance.

Is there a commitment to sustainability?

Yes, sustainability is a key value at HUGO BOSS, and they are committed to environmental, animal, climate protection, and human rights.

What innovative tools are available for employees?

HUGO BOSS provides modern workplaces and innovative tools to support their employees' work.

Does the company have a culture of inclusion?

Yes, HUGO BOSS embraces each person’s authenticity and individuality, committing to equal employment opportunity and fostering an equitable work environment.

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Hugo Boss

Take the next step and find the perfect job for you – What's your HUGO BOSS?

Retail & Consumer Goods
Industry
10,001+
Employees
1924
Founded Year

Mission & Purpose

At HUGO BOSS, we firmly believe that the passion and dedication of our employees is the essence for the successful execution of our “CLAIM 5” growth strategy. A strong commitment to empowering people and teams is therefore firmly anchored in “CLAIM 5”. In this context, our HUGO BOSS values – entrepreneurial spirit, personal ownership, team mentality, simplicity & quality, and youthful spirit – play a key role. They form the guiding principle for day-to-day cooperation and are intended to foster a spirit of mutual trust. The aim is to create an environment that enables all employees to develop their individual talents and thus directly contribute to the success of “CLAIM 5”. On top of that, HUGO BOSS intends to continue positioning itself as one of the most attractive employers in the fashion industry. This, in turn, should enable us to attract the best talents in the sector.