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Onboarding Admin - PI

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  • Job
    Full-time
    Entry Level
  • Liverpool, +1

Requirements

  • Good organisational skills
  • Good IT skills
  • Excellent Customer Service Skills
  • Excellent Communication Skill
  • Preferred Knowledge of Road Traffic Accident Circumstances
  • Good Timekeeping
  • Excellent Team Player

Responsibilities

  • Deal with all email folders open new files, answer clients emails, drag post onto the correct files.
  • Calling clients to confirm details and chase documents when needed.
  • Send out letters/emails to clients to chase information.
  • Manage cases that are ready for closure-Complete checklist and then close file.
  • Any other Ad hoc duties as requested by Team leader.
  • Keep emails up to date to ensure accurate records are kept of figures.
  • Data entry into proclaim to ensure that file quality is to a high standard.
  • Answering phone calls through the admin line- reception desk calls and transferring clients through to their file handlers.

FAQs

What is the job title for this position?

The job title is Onboarding Admin - PI.

Where is the job located?

The job is located in Southport with a hybrid working option.

What is the salary for the Onboarding Admin position?

The salary for this position is £21,840.

What company is offering this position?

The position is offered by Fletchers Solicitors Ltd.

What are the main responsibilities of the Onboarding Admin?

The main responsibilities include managing email folders, calling clients for information, sending letters, managing case closures, performing data entry, and answering phone calls.

What qualities should an ideal candidate possess?

The ideal candidate should have good organisational skills, IT skills, excellent customer service and communication skills, preferred knowledge of road traffic accident circumstances, good timekeeping, and be an excellent team player.

Does Fletchers offer training and career development opportunities?

Yes, Fletchers offers apprenticeships, training contracts, and a focus on learning and development.

What benefits does Fletchers offer to its employees?

Fletchers offers competitive salary, 35 days holiday, a pension scheme, life assurance, Medicash policy, enhanced sick pay, and flexible working environment, among other benefits.

What is the working week like for this position?

The working week consists of 35 hours.

Can employees purchase additional holiday days?

Yes, employees have the option to purchase up to 3 extra days of holiday per year.

What type of working environment does Fletchers promote?

Fletchers promotes a flexible, agile working environment with a positive work-life balance.

Is there a bonus scheme associated with this position?

Yes, there is a bonus scheme subject to targets being met.

What recent developments has Fletchers experienced?

Fletchers has recently become Fletchers Group through acquisitions, opened new offices, offered more training contracts, and launched the Fletchers Foundation charity, among other achievements.

A group of specialist legal teams, specialising in medical negligence, serious injury, cycle and motorcycle accidents.

Law
Industry
501-1000
Employees

Mission & Purpose

We aspire to be the best place to work in the legal sector. Our mission is simple: Help rebuild the lives of people who have suffered serious, life changing injuries. Our goal is for them to have the very best possible life after injury. We do this, not only through the case work we undertake for injured clients, but also through supporting charities, causes and organisations that share the same mission. We are a fast- growing business, underpinned by exceptional financial security through our owners Sun European Partners- one of the largest and most successful investors in the world. We have grown substantially over the years to a firm employing just under 600 people, however one thing has remained constant – our determination to do the best for victims of accidents, serious injury and medical negligence. To us, the most important thing about personal injury law is the individual at the centre of it all and our team who support them. We offer multiple routes to both legal and non-legal qualifications, many of which are fully funded and gained while you work. We are also fearlessly protective of our culture which empowers our team to succeed.

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