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Onboarding KYC Team Lead

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3S Money

12d ago

  • Job
    Full-time
    Senior Level
  • People, HR & Administration
    Banking & Finance
  • Dubai
  • Quick Apply

AI generated summary

  • You must have experience in Financial Services (Fintech preferred), strong people management skills, data-driven decision-making abilities, and a knack for identifying process improvements.
  • You will lead a diverse team of KYC Analysts, ensuring high-quality onboarding, managing performance, driving process improvements, and handling stakeholder escalations effectively.

Requirements

  • Previous experience in Financial Services. Fintech experience will be an advantage
  • Excellent People Management Skills
  • Able to utilise data to assess and make decisions
  • Identify process and policy improvements

Responsibilities

  • Leading a culturally diverse team of skilled KYC Analysts ensuring they execute the processes to required standards to onboard new clients
  • Drive Quality, Quantity and contribution to business improvement
  • Undertake all aspects of Performance Management with the team
  • Champion process improvements in a dynamic environment
  • Managing escalations from internal/external stakeholders and their expectations

FAQs

What is the main responsibility of the Onboarding KYC Team Lead?

The Onboarding KYC Team Lead is responsible for leading a culturally diverse team of KYC Analysts, ensuring they execute processes to required standards for onboarding new clients, driving quality and quantity, managing performance, and championing process improvements.

What qualifications are preferred for this position?

Previous experience in Financial Services is required, and Fintech experience will be an advantage. Excellent people management skills and the ability to utilize data for decision-making are also preferred.

What is the company culture like at 3S Money?

The culture at 3S Money promotes caring personally, staying curious, and making an impact through collaboration rather than competition. It is transparent, has minimal hierarchy, and is committed to each employee's professional growth.

What benefits are offered with this position?

The position offers a competitive salary, stock options (after 12 months), benefits, and a hybrid working setup in a city-center office.

Does the company have a commitment to diversity and inclusion?

Yes, 3S Money is committed to being an equal opportunities employer and encourages applicants from all backgrounds to apply.

Who does the Onboarding KYC Team Lead report to?

The Onboarding KYC Team Lead reports to the Head of KYC.

Are there opportunities for professional development in this position?

Yes, the company fosters non-BAU projects, allowing team members to explore new avenues and expand their expertise for professional growth.

What are the key skills needed for this role?

Key skills include excellent people management, data utilization for decision-making, and the ability to identify process and policy improvements.

How does the company evaluate performance within the KYC team?

The Onboarding KYC Team Lead undertakes all aspects of performance management for the team.

Where is the job located?

The job is located in the Dubai office of 3S Money.

Trade global, pay local. An international payments platform for businesses in 190+ countries.

Finance
Industry
51-200
Employees
2018
Founded Year

Mission & Purpose

3S Money is an international payments platform on a mission to create a fairer financial world for businesses everywhere. We combine innovative Fintech solutions and better service levels than traditional banks. Through a single online dashboard, clients can access global payment services and local banking networks wherever in the world they’re based. Our ‘No Chatbot' policy means we offer real human customer support across all aspects of our cross-border payment and FX risk management services. With the freedom to send, receive, and exchange money in 190+ countries and 65+ currencies, the opportunities for global businesses are limitless. 3S Money and 3s.money are trading names of 3S Money Club Limited. 3S Money Club Limited is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 for issuing of electronic money and the provision of payment services with FCA registration number 900918. 3S Money Club Limited is registered in England and Wales, Company Number 8574246, with its registered office address at 41 Luke St, London EC2A 4DP, United Kingdom. 3S Money Club Limited is registered with The United Kingdom Information Commissioner's Office with ICO registration number ZA495485.