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Online Assistant

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Sainsbury's

15d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail

AI generated summary

  • You should love food and shopping, be comfortable with technology, and able to lift up to 15kg. Must be at least 18 for late shifts and have passed the school leaver’s age.
  • You will pick customer orders with care, support in the online warehouse, process orders, assist with queries, and load vans, ensuring quality and attention to detail while handling up to 15kg.

Requirements

  • Love food, shopping and fast-paced work?
  • As an Online Assistant you could be on the shop floor picking our customers’ orders, taking real care to select the best quality products and making every effort to give them exactly what they have asked for.
  • Or you could be working in our online warehouse, supporting with customer queries, processing orders through the tills and even working with our online Drivers to load their vans so they’re ready to hit the road on-time.
  • It’s important you are also comfortable working with new technology and being active, including lifting and moving shopping containers up to 15kg.
  • If the shifts for this role cover hours earlier than 6am or later than 11pm, you will need to be at least 18 years of age.
  • Sainsbury's will only recruit individuals who have passed the school leaver’s age.
  • To find out the school leavers age for your country please visit: https://www.gov.uk/know-when-you-can-leave-school

Responsibilities

  • As an Online Assistant you could be on the shop floor picking our customers’ orders, taking real care to select the best quality products and making every effort to give them exactly what they have asked for.
  • Or you could be working in our online warehouse, supporting with customer queries, processing orders through the tills and even working with our online Drivers to load their vans so they’re ready to hit the road on-time.
  • Whichever area you’re working in, you’ll take pride in doing the right thing for our customers and have a keen attention to detail.
  • It’s important you are also comfortable working with new technology and being active, including lifting and moving shopping containers up to 15kg.

FAQs

What is the pay rate for the Online Assistant role?

The pay rate for the Online Assistant role is £12.00 per hour.

What are the working hours for this position?

The Online Assistant position is part-time, requiring 20 hours per week, with shifts from 04:00 to 08:00, Monday through Sunday.

Is this job permanent or temporary?

This job is permanent.

Where is the job location?

The job is located at the Taunton Store, Taunton, TA1 3NE.

What is the minimum age requirement for this role?

You must be at least 18 years of age if the shifts cover hours earlier than 6 am or later than 11 pm.

What are the key responsibilities of an Online Assistant?

Key responsibilities include picking customer orders on the shop floor, supporting customer queries in the online warehouse, processing orders through tills, and loading vans for delivery.

What benefits are offered to employees?

Benefits include a 10% discount card after four weeks, free food and hot drinks, generous holiday entitlement, shopping discounts, family leave, pension matching of 4-7%, share schemes, and wellbeing support.

Is there a night shift premium for this role?

Yes, there is a night shift premium of £2.45 for every hour worked between midnight and 5 am, where applicable.

Do you need experience with technology for this role?

Yes, comfort with new technology is important for this position.

Are there opportunities for career advancement within the company?

Yes, Sainsbury’s is committed to developing employees and helping them to be the best they can be.

Sainsbury's

Lend a hand, lead an industry, break the mould. Become the best you that you can be, in a role you enjoy.

Retail & Consumer Goods
Industry
10,001+
Employees
1869
Founded Year

Mission & Purpose

Sainsbury's is one of the UK's leading supermarket chains, offering a wide range of groceries, household essentials, clothing, and other products both in-store and online. With a focus on quality, affordability, and convenience, Sainsbury's serves millions of customers across the country through its network of stores, online shopping platform, and delivery services. Committed to sustainability and social responsibility, Sainsbury's strives to reduce its environmental impact, support local communities, and promote healthier living choices among its customers.

Benefits

  • Colleague discount card

    4 weeks into your role, you’re eligible for a handy 10% off your shop. That’s every time you spend with Sainsbury’s, Argos or Habitat, in store and online. And you can nominate a second user for your card, be that your mother, brother or significant other (as long as you live at the same address).

  • Annual bonus scheme

    While our bonus schemes vary across different sites and roles, they all share the same feel-good factor. Good to know.

  • Pensions

    Planning for your future? So are we. We’ll automatically enroll you onto our pension scheme. And we’ll give you free life cover, equating to a year’s pay. If you choose to pay more with Step Up contributions, then your pension and life cover increases.

  • Holidays

    Whilst holiday allowances vary across roles, we offer a paid holiday entitlement that grows as your career does.

  • Love it

    Enjoy group outings and fun activities? The you’ll love “love it!”. Love it is the home for hundreds of exclusive discounts and savings at over a thousand retailers, including restaurants, cinemas and retail stores. What’s not to love?

  • Awards for long service

    We owe so much to our long-serving colleagues. That’s why we’re all about rewarding their continuous service and celebrating their key milestones. Just the way it should be.