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Online Team Leader

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Morrisons

Jul 27

Applications are closed

  • Job
    Part-time
    Senior Level
  • Hospitality & Retail
  • Coventry

Requirements

  • Ability to build and maintain effective relationships
  • Experience in developing and leading teams, coaching to build competence and confidence for high performance
  • Strong operational and technical knowledge of the Online department
  • Able to effectively plan, organise and manage own and direct reports workload
  • Able to work to strict deadlines

Responsibilities

  • Create a team that delivers outstanding, friendly and helpful service to all our customers
  • Create an engaging department environment where colleagues are trusted to place customers at the heart of everything they do and actively contribute ideas for improvement
  • Build a supportive and performance driven culture where achievement and contributions are recognised and rewarded
  • Analyse department data to identify opportunities to simplify and speed up processes and identify risks and solutions
  • Ensure all policies, procedures and legal obligations are followed as specified by the company
  • Have responsibility for ensuring all orders are picked, despatched and delivered within required time scale, with a minimal number of substitutions

FAQs

What is the primary responsibility of an Online Team Leader?

The primary responsibility of an Online Team Leader is to lead the in-store Online team, ensuring outstanding customer service while driving performance forward. This includes creating an engaging environment, analyzing department data, and ensuring all orders are fulfilled timely and accurately.

What qualifications or experience do I need to apply for this role?

Candidates should have experience in developing and leading teams, as well as strong operational knowledge of the Online department. Additionally, an ability to build relationships, manage workloads, and meet deadlines is essential for success in this role.

What kind of work environment can I expect as an Online Team Leader?

You can expect to create a supportive and performance-driven culture within your team, where colleagues are encouraged to put customers at the center of their work and contribute ideas for improvement.

Are there any benefits associated with this position?

Yes, the role offers several benefits, including fully flexible shift patterns, six weeks of holiday (including bank holidays), a 15% discount in supermarkets from day one, career progression opportunities, and healthcare benefits, among others.

How do I apply for the Online Team Leader position?

To apply, simply click the apply button as instructed in the job posting. The application process is quick and typically takes just a couple of minutes.

What happens after I submit my application?

After submitting your application, the recruitment team will review it and contact you promptly. Be sure to check your emails and phone regularly for updates.

Is there an age requirement for this position?

Yes, applicants must be over the school leaver’s age. For details regarding the school leaver's age, please refer to the specified link in the job posting.

What support is available if I require assistance during the application process?

Morrisons is committed to ensuring the recruitment process is fair and accessible. If you need support with your online application or require adjustments during the interview, you can contact hourlyresourcing@morrisonsplc.co.uk for assistance.

What qualities are important for success in this role?

Key qualities for success in this role include strong leadership skills, the ability to build effective relationships, operational expertise in the Online department, and strong organizational abilities to manage workloads and meet deadlines.

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Morrisons

Retail & Consumer Goods
Industry
10,001+
Employees
1899
Founded Year

Mission & Purpose

Our team of friendly faces works as one to provide shopping trips and a career experience you won’t find anywhere else. Together we work the Morrisons way. Constantly looking to do things even better, we work in partnership with our communities, colleagues, suppliers and British farmers to provide our customers with the freshest food at great value for money. Our people ‘Make Morrisons’. Our team spirit really is hard to beat. At the top of our game in all kinds of roles, we work as one team in our stores, distribution centres, manufacturing sites and Head office. In return for looking after our customers, we look after our people with great perks, lots of career opportunities and the training and support everyone needs to be the best they can be.

Benefits

  • Salaries

    We offer highly competitive salaries and regularly review them so they reflect your contribution and achievements.

  • Company pension

    We have a fantastic pension scheme that all our colleagues can join. Together with a generous company contribution, your contributions are invested to help you save for your future. At the default rate, Morrisons pays the majority and there are two tiers available to all colleagues; pay more and the company pays more too!

  • Life assurance

    We offer a Life Assurance Scheme, more commonly known as a 'Death in Service' benefit. All our colleagues are entitled to this benefit from their first day of permanent employment with us, subject to eligibility rules. If you're an active member of the pensions scheme, 'Death in Service Benefit' is four times your annual salary. If you're not a member of the pension scheme, you're still entitled to the benefit at 1 times your annual salary.

  • Healthcare cash plan

    Our exclusive health care cash plan, provided by Sovereign Health Care, offers colleagues a helping hand with everyday health care costs. It pays tax free cash back on a range of everyday health care costs including glasses, contact lenses, dental treatment, prescription charges, physiotherapy and much more.

  • Wellbeing with Vita health

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