FAQs
What is the primary responsibility of the Online Trade Assistant Manager?
The primary responsibility is to deliver a data-driven merchandising and trading strategy, optimize the online customer journey, and ensure seamless collaboration between Buying, Marketing, and Digital teams.
What metrics will the Online Trade Assistant Manager be analyzing?
The Online Trade Assistant Manager will be analyzing key metrics such as sales, demand, conversion rates, Average Order Value (AOV), and returns.
What kind of previous experience is required for this role?
The ideal candidate should have previous experience in an e-commerce trading, digital merchandising, or online commercial role.
How will the Online Trade Assistant Manager collaborate with other teams?
They will act as the key point of contact for online trade queries from Buying, Retail, Concessions, and Customer Service teams, ensuring effective communication and collaboration.
What kind of coaching will the Online Trade Assistant Manager provide?
The Online Trade Assistant Manager will provide coaching and development opportunities for the Online Trade Assistant, ensuring best practices in digital operations.
What benefits are offered for this role?
Benefits include a company pension, flexible working, 25 days’ holiday, your birthday off, up to 33% in-store discount (including across the food hall and restaurants), and a season ticket loan.
Is there an emphasis on personal growth and unique experiences for candidates?
Yes, at Harrods, there is a strong belief in valuing individual strengths and the potential for growth, and they encourage applications from individuals with unique backgrounds and experiences.
What qualities are desirable in a candidate for this position?
Desirable qualities include being a critical thinker, commercially driven, highly analytical, detail-oriented, and possessing strong communication skills.
Are there opportunities for career advancement within the company?
Yes, there are abundant opportunities and support to build an exceptional career across the varied specialisms of the business.
What should candidates do if they do not meet every desired criteria for the role?
Candidates who feel they have the skills and experience to thrive in this role, even if they do not meet every desired criterion, are encouraged to apply.