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Online Trade Assistant Manager

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Harrods

2mo ago

  • Job
    Full-time
    Mid & Senior Level
  • Marketing
    Product
  • London

AI generated summary

  • You should have e-commerce experience, sales reporting skills, ability to manage workload in fast-paced settings, strong communication for collaboration, and a passion for retail and luxury brands.
  • You will execute promotional activities, manage product uploads and data, coach the Online Trade Assistant, and serve as the main contact for online trade queries across various teams.

Requirements

  • Previous years’ experience in an e-commerce trading, digital merchandising, or online commercial role.
  • Experience in sales reporting, performance analysis, and forecasting.
  • Ability to prioritise workload and work efficiently in a fast-paced, high-pressure environment.
  • Strong communication skills with the ability to influence and collaborate across teams.
  • A keen interest in retail, luxury, and brand positioning within the market.

Responsibilities

  • Ensure seamless execution of all promotional activities, including seasonal campaigns, sale events, and exclusive launches.
  • Manage the Online Trade Assistant, ensuring accurate and timely execution of product uploads, categorization, and data management.
  • Provide coaching and development opportunities for the Online Trade Assistant, ensuring best practices in digital operations.
  • Act as the key point of contact for online trade queries from Buying, Retail, Concessions, and Customer Service teams.

FAQs

What is the primary responsibility of the Online Trade Assistant Manager?

The primary responsibility is to deliver a data-driven merchandising and trading strategy, optimize the online customer journey, and ensure seamless collaboration between Buying, Marketing, and Digital teams.

What metrics will the Online Trade Assistant Manager be analyzing?

The Online Trade Assistant Manager will be analyzing key metrics such as sales, demand, conversion rates, Average Order Value (AOV), and returns.

What kind of previous experience is required for this role?

The ideal candidate should have previous experience in an e-commerce trading, digital merchandising, or online commercial role.

How will the Online Trade Assistant Manager collaborate with other teams?

They will act as the key point of contact for online trade queries from Buying, Retail, Concessions, and Customer Service teams, ensuring effective communication and collaboration.

What kind of coaching will the Online Trade Assistant Manager provide?

The Online Trade Assistant Manager will provide coaching and development opportunities for the Online Trade Assistant, ensuring best practices in digital operations.

What benefits are offered for this role?

Benefits include a company pension, flexible working, 25 days’ holiday, your birthday off, up to 33% in-store discount (including across the food hall and restaurants), and a season ticket loan.

Is there an emphasis on personal growth and unique experiences for candidates?

Yes, at Harrods, there is a strong belief in valuing individual strengths and the potential for growth, and they encourage applications from individuals with unique backgrounds and experiences.

What qualities are desirable in a candidate for this position?

Desirable qualities include being a critical thinker, commercially driven, highly analytical, detail-oriented, and possessing strong communication skills.

Are there opportunities for career advancement within the company?

Yes, there are abundant opportunities and support to build an exceptional career across the varied specialisms of the business.

What should candidates do if they do not meet every desired criteria for the role?

Candidates who feel they have the skills and experience to thrive in this role, even if they do not meet every desired criterion, are encouraged to apply.

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Harrods

Uniquely You Together Harrods

Retail & Consumer Goods
Industry
1001-5000
Employees
1849
Founded Year

Mission & Purpose

Harrods is a renowned luxury department store based in the United Kingdom. The company is synonymous with offering a diverse range of high-end products, including fashion, beauty, home goods, and gourmet food. Harrods' ultimate goal is to be a premier destination for luxury shopping, providing customers with an unparalleled retail experience marked by exclusivity, quality, and sophistication. Their purpose revolves around curating a selection of the finest and most prestigious brands from around the world, creating an opulent environment for customers to indulge in luxury retail. Through their iconic store and online platform, Harrods aims to showcase and make accessible the epitome of luxury goods, catering to the discerning tastes of their clientele.