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Operating Partner (General Manager), Restaurant

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Bolay Fresh Bold Kitchen

1mo ago

  • Job
    Full-time
    Mid Level
  • Hospitality & Retail
  • West Palm Beach

AI generated summary

  • You need a Bachelor’s Degree or equivalent, 3+ years as a salaried manager in casual dining, leadership skills, and some exposure to P&L and sales, with a focus on cleanliness and guest satisfaction.
  • You will oversee operations, ensure excellent guest service, manage staffing, control profit and loss, uphold safety standards, and drive sales while maintaining a friendly atmosphere.

Requirements

  • * Bachelor’s Degree or equivalent combination of education and experience
  • * Minimum of 3 years of experience as salaried manager in full service, casual dining
  • * Experience with full service alcohol serving facility desirable
  • * Record of maintaining high standards in restaurant cleanliness, sanitation, food quality, and guest satisfaction
  • * Demonstrated leadership skills, including coaching, directing, and motivating a team
  • * Some exposure to P&L and sales building highly desirable

Responsibilities

  • Oversee every aspect restaurant operations.
  • Ensures excellent guest service that meets or exceeds expectations.
  • Ensures that the restaurant is adequately staffed to meet guest needs.
  • Controlling day-to-day operations - profit & loss, by following cash control/security procedures, reviewing financial reports, and taking appropriate actions.
  • Working with area supervisor to develop the restaurant's annual operating budget and control all profit and loss centers, including food, beverage, supply, utility and labor costs.
  • Operating the business in accordance with the company policies and applicable laws.
  • Will directly impact interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
  • Responsible for all financial (invoices, reporting) and personnel/payroll related administrative duties, completed accurately, on time and in accordance with Company policies and procedures.
  • Manage all shifts, which include daily decision-making, staff support, scheduling and planning while upholding standards, product quality and cleanliness.
  • Maximizing table turnover, sales per guest, and sales per hour.
  • Enforcing safe work behaviors to maintain a safe environment for both guests and crew members.
  • Monitor daily activities to ensure quality food and cleanliness standards.
  • Meet the restaurant's P&L, and expense goals
  • Promoting suggestive selling techniques.
  • Maintaining professional behavior while creating a warm, fun, friendly, and hospitable atmosphere.
  • Prepare quarterly Sales and projections for area supervisor approval including follow up on store action plans.

FAQs

What is the location of the Operating Partner (General Manager) position?

The position is located in West Palm Beach, FL.

What type of employment is being offered for this role?

This is a full-time employment position.

What are the main responsibilities of the Operating Partner?

The main responsibilities include overseeing restaurant operations, ensuring excellent guest service, managing staffing needs, controlling profit and loss, and ensuring compliance with company policies and applicable laws.

What qualifications are required for this position?

A Bachelor's Degree or equivalent combination of education and experience, along with a minimum of 3 years of experience as a salaried manager in full-service, casual dining, is required.

Is experience with serving alcohol necessary for this role?

While not mandatory, experience with a full-service alcohol-serving facility is desirable.

What skills are essential for an Operating Partner in this role?

Essential skills include leadership, coaching, team motivation, maintaining high standards in cleanliness and sanitation, and exposure to P&L and sales building.

Will the Operating Partner be involved in hiring and training employees?

Yes, the Operating Partner will directly impact interviewing, hiring, training employees, and managing their performance.

What financial responsibilities does this role entail?

The role includes managing all financial duties related to invoices, reporting, payroll, and achieving the restaurant's P&L and expense goals.

How important is customer service in this position?

Customer service is critically important, as the Operating Partner is responsible for ensuring guest service meets or exceeds expectations.

What is expected regarding restaurant cleanliness and food quality?

The Operating Partner is accountable for maintaining high standards of restaurant cleanliness, sanitation, food quality, and guest satisfaction.

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Bolay Fresh Bold Kitchen

Build Your Own Bol with the Fresh and Bold Flavors from our Kitchen. Bolay All Day!

Retail & Consumer Goods
Industry
501-1000
Employees
2016
Founded Year

Mission & Purpose

Bolay Fresh Bold Kitchen is on a mission to build a WINNING TEAM, one great Team Member at a time. Bolay is one of the fastest-growing fast-casual concepts and has ample opportunities for career growth. We are here to redefine what a career in the industry can truly mean. We are here to create a platform for success for EVERY single team member who walks through our doors. To encourage and promote greatness and offer the opportunity to reach your full potential and be the very best version of yourself. It's all here, ready for the taking. We're in the people business. We just happen to serve great food, and we can't wait to meet you. About our Food: Each ingredient has been selected with care and purpose with you in mind. We believe great food does great things for the body, mind and spirit and should be accessible to everyone. Our team strives to inspire our guests and each other to be the best versions of themselves through an extraordinary culture. It’s our great pleasure to serve our flavors in an immaculate environment.