Operating Partner (General Manager), Restaurant

Bolay Fresh Bold Kitchen

Aug 1

Applications are closed

Job
Full-time
Mid-level (3-4 years)
West Palm Beach

Requirements

- Bachelor’s Degree or equivalent combination of education and experience
- Minimum of 3 years of experience as salaried manager in full service, casual dining
- Experience with full service alcohol serving facility desirable
- Record of maintaining high standards in restaurant cleanliness, sanitation, food quality, and guest satisfaction
- Demonstrated leadership skills, including coaching, directing, and motivating a team
- Some exposure to P&L and sales building highly desirable

Responsibilities

Oversee every aspect restaurant operations.
Ensures excellent guest service that meets or exceeds expectations.
Ensures that the restaurant is adequately staffed to meet guest needs.
Controlling day-to-day operations - profit & loss, by following cash control/security procedures, reviewing financial reports, and taking appropriate actions.
Working with area supervisor to develop the restaurant's annual operating budget and control all profit and loss centers, including food, beverage, supply, utility and labor costs.
Operating the business in accordance with the company policies and applicable laws.
Will directly impact interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Responsible for all financial (invoices, reporting) and personnel/payroll related administrative duties, completed accurately, on time and in accordance with Company policies and procedures.
Manage all shifts, which include daily decision-making, staff support, scheduling and planning while upholding standards, product quality and cleanliness.
Maximizing table turnover, sales per guest, and sales per hour.
Enforcing safe work behaviors to maintain a safe environment for both guests and crew members.
Monitor daily activities to ensure quality food and cleanliness standards.
Meet the restaurant's P&L, and expense goals
Promoting suggestive selling techniques.
Maintaining professional behavior while creating a warm, fun, friendly, and hospitable atmosphere.
Prepare quarterly Sales and projections for area supervisor approval including follow up on store action plans.

FAQs

What are the primary responsibilities of the Operating Partner (General Manager) position?

The primary responsibilities include overseeing all aspects of restaurant operations, ensuring excellent guest service, managing staffing levels, controlling day-to-day operations including profit and loss, and enforcing company policies and applicable laws.

What is the required level of education for this position?

A Bachelor’s Degree or an equivalent combination of education and experience is required for this position.

How much experience is required for the Operating Partner role?

A minimum of 3 years of experience as a salaried manager in full service, casual dining is required.

Is experience with alcohol-serving facilities necessary?

While not mandatory, experience with full service alcohol-serving facilities is desirable for this role.

What kind of leadership skills are expected from the candidate?

Candidates should demonstrate strong leadership skills, including the ability to coach, direct, and motivate a team effectively.

Is knowledge of financial management required for this role?

Some exposure to profit and loss (P&L) and sales building is highly desirable, as candidates will be responsible for managing financial and administrative duties.

Will I be responsible for staffing and training employees?

Yes, the Operating Partner will directly impact interviewing, hiring, training employees, and managing their performance.

What are the expectations regarding guest service?

The role requires ensuring excellent guest service that meets or exceeds expectations, as well as maintaining a warm and hospitable atmosphere.

Are there any specific cleanliness or sanitation standards to uphold?

Yes, the Operating Partner is responsible for maintaining high standards of restaurant cleanliness, sanitation, food quality, and guest satisfaction.

Is the ability to promote suggestive selling techniques important for this role?

Yes, promoting suggestive selling techniques is an important aspect of maximizing sales and enhancing guest experiences in the restaurant.

Bolay Fresh Bold Kitchen

Build Your Own Bol with the Fresh and Bold Flavors from our Kitchen. Bolay All Day!

Retail & Consumer Goods

Industry

501-1000

Employees

2016

Founded Year

Mission & Purpose

Bolay Fresh Bold Kitchen is on a mission to build a WINNING TEAM, one great Team Member at a time. Bolay is one of the fastest-growing fast-casual concepts and has ample opportunities for career growth. We are here to redefine what a career in the industry can truly mean. We are here to create a platform for success for EVERY single team member who walks through our doors. To encourage and promote greatness and offer the opportunity to reach your full potential and be the very best version of yourself. It's all here, ready for the taking. We're in the people business. We just happen to serve great food, and we can't wait to meet you. About our Food: Each ingredient has been selected with care and purpose with you in mind. We believe great food does great things for the body, mind and spirit and should be accessible to everyone. Our team strives to inspire our guests and each other to be the best versions of themselves through an extraordinary culture. It’s our great pleasure to serve our flavors in an immaculate environment.