FAQs
What are the key responsibilities of the Operating Partner (General Manager)?
The key responsibilities include overseeing all aspects of restaurant operations, ensuring excellent guest service, managing staffing, controlling profit and loss, conducting financial reporting, interviewing and training staff, maintaining quality standards, and maximizing sales.
What is the required education for this position?
A Bachelor’s Degree or an equivalent combination of education and experience is required.
How much experience is needed for this role?
A minimum of 3 years of experience as a salaried manager in full-service, casual dining is required.
Is experience in an alcohol-serving facility necessary?
While not mandatory, experience with a full-service alcohol-serving facility is desirable.
What skills are essential for this position?
Essential skills include demonstrated leadership, coaching, directing and motivating a team, maintaining high standards in cleanliness and guest satisfaction, and some exposure to profit and loss as well as sales building.
Are there opportunities for career advancement?
Yes, strong performance in this role can lead to further advancement opportunities within the company.
Is this position full-time or part-time?
This position is full-time.
What type of work environment can employees expect?
Employees can expect a warm, fun, friendly, and hospitable environment while upholding professional behavior.
What are the key performance indicators for this position?
Key performance indicators include meeting the restaurant's P&L and expense goals, maximizing table turnover, sales per guest, and sales per hour.
Will I have any involvement in financial duties?
Yes, you will be responsible for all financial duties, including managing invoices and reporting, ensuring accuracy and compliance with company policies.