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Operating Partner (General Manager), Restaurant

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Bolay Fresh Bold Kitchen

Aug 1

Applications are closed

  • Job
    Full-time
    Mid-level (3-4 years)
  • West Palm Beach

Requirements

  • Bachelor’s Degree or equivalent combination of education and experience
  • Minimum of 3 years of experience as salaried manager in full service, casual dining
  • Experience with full service alcohol serving facility desirable
  • Record of maintaining high standards in restaurant cleanliness, sanitation, food quality, and guest satisfaction
  • Demonstrated leadership skills, including coaching, directing, and motivating a team
  • Some exposure to P&L and sales building highly desirable

Responsibilities

  • - Oversee every aspect restaurant operations.
  • - Ensures excellent guest service that meets or exceeds expectations.
  • - Ensures that the restaurant is adequately staffed to meet guest needs.
  • - Controlling day-to-day operations - profit & loss, by following cash control/security procedures, reviewing financial reports, and taking appropriate actions.
  • - Working with area supervisor to develop the restaurant's annual operating budget and control all profit and loss centers, including food, beverage, supply, utility and labor costs.
  • - Operating the business in accordance with the company policies and applicable laws.
  • - Will directly impact interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
  • - Responsible for all financial (invoices, reporting) and personnel/payroll related administrative duties, completed accurately, on time and in accordance with Company policies and procedures.
  • - Manage all shifts, which include daily decision-making, staff support, scheduling and planning while upholding standards, product quality and cleanliness.
  • - Maximizing table turnover, sales per guest, and sales per hour.
  • - Enforcing safe work behaviors to maintain a safe environment for both guests and crew members.
  • - Monitor daily activities to ensure quality food and cleanliness standards.
  • - Meet the restaurant's P&L, and expense goals
  • - Promoting suggestive selling techniques.
  • - Maintaining professional behavior while creating a warm, fun, friendly, and hospitable atmosphere.
  • - Prepare quarterly Sales and projections for area supervisor approval including follow up on store action plans.

FAQs

What are the key responsibilities of the Operating Partner in this restaurant?

The key responsibilities include overseeing all aspects of restaurant operations, ensuring excellent guest service, managing staffing levels, controlling day-to-day operations, developing the annual operating budget, interviewing and training employees, managing shifts, ensuring quality standards, and preparing sales projections.

What qualifications are required for this position?

A Bachelor’s Degree or equivalent combination of education and experience is required, along with a minimum of 3 years of experience as a salaried manager in full-service, casual dining settings. Experience with full-service alcohol-serving facilities is also desirable.

Is prior experience in managing a restaurant necessary?

Yes, a minimum of 3 years of experience as a salaried manager in a full-service, casual dining environment is required.

How does the Operating Partner contribute to staff management?

The Operating Partner is responsible for interviewing, hiring, and training employees, as well as planning, assigning, directing work, appraising performance, and addressing employee complaints and problems.

What financial responsibilities does the Operating Partner have?

The Operating Partner is responsible for managing all financial aspects, including handling invoices, reporting, controlling profit and loss centers, and meeting the restaurant's P&L and expense goals.

Are there opportunities for professional development in this role?

Yes, the Operating Partner will have opportunities for professional development through leadership practices, coaching and motivating the team, and potentially through company-sponsored training programs.

What is the work environment like for this position?

The work environment is fast-paced and requires maintaining high standards in cleanliness, sanitation, food quality, and guest satisfaction, all while fostering a warm, friendly, and hospitable atmosphere.

What is the expected salary range for this position?

The salary for this position is competitive, but specific figures may vary based on experience and qualifications.

How does the restaurant promote guest engagement?

The restaurant promotes guest engagement by ensuring excellent guest service, utilizing suggestive selling techniques, and maintaining a warm, friendly atmosphere to enhance guest experiences.

Is prior experience with P&L important for this role?

Yes, some exposure to profit and loss management and sales building is highly desirable for this role.

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Bolay Fresh Bold Kitchen

Build Your Own Bol with the Fresh and Bold Flavors from our Kitchen. Bolay All Day!

Retail & Consumer Goods
Industry
501-1000
Employees
2016
Founded Year

Mission & Purpose

Bolay Fresh Bold Kitchen is on a mission to build a WINNING TEAM, one great Team Member at a time. Bolay is one of the fastest-growing fast-casual concepts and has ample opportunities for career growth. We are here to redefine what a career in the industry can truly mean. We are here to create a platform for success for EVERY single team member who walks through our doors. To encourage and promote greatness and offer the opportunity to reach your full potential and be the very best version of yourself. It's all here, ready for the taking. We're in the people business. We just happen to serve great food, and we can't wait to meet you. About our Food: Each ingredient has been selected with care and purpose with you in mind. We believe great food does great things for the body, mind and spirit and should be accessible to everyone. Our team strives to inspire our guests and each other to be the best versions of themselves through an extraordinary culture. It’s our great pleasure to serve our flavors in an immaculate environment.