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Operating Partner (General Manager), Restaurant

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  • Job
    Full-time
    Mid-level (3-4 years)
  • West Palm Beach

Requirements

  • Bachelor’s Degree or equivalent combination of education and experience
  • Minimum of 3 years of experience as salaried manager in full service, casual dining
  • Experience with full service alcohol serving facility desirable
  • Record of maintaining high standards in restaurant cleanliness, sanitation, food quality, and guest satisfaction
  • Demonstrated leadership skills, including coaching, directing, and motivating a team
  • Some exposure to P&L and sales building highly desirable

Responsibilities

  • - Oversee every aspect restaurant operations.
  • - Ensures excellent guest service that meets or exceeds expectations.
  • - Ensures that the restaurant is adequately staffed to meet guest needs.
  • - Controlling day-to-day operations - profit & loss, by following cash control/security procedures, reviewing financial reports, and taking appropriate actions.
  • - Working with area supervisor to develop the restaurant's annual operating budget and control all profit and loss centers, including food, beverage, supply, utility and labor costs.
  • - Operating the business in accordance with the company policies and applicable laws.
  • - Will directly impact interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
  • - Responsible for all financial (invoices, reporting) and personnel/payroll related administrative duties, completed accurately, on time and in accordance with Company policies and procedures.
  • - Manage all shifts, which include daily decision-making, staff support, scheduling and planning while upholding standards, product quality and cleanliness.
  • - Maximizing table turnover, sales per guest, and sales per hour.
  • - Enforcing safe work behaviors to maintain a safe environment for both guests and crew members.
  • - Monitor daily activities to ensure quality food and cleanliness standards.
  • - Meet the restaurant's P&L, and expense goals
  • - Promoting suggestive selling techniques.
  • - Maintaining professional behavior while creating a warm, fun, friendly, and hospitable atmosphere.
  • - Prepare quarterly Sales and projections for area supervisor approval including follow up on store action plans.

FAQs

What type of employment is this position?

This position is full-time.

Where is the job located?

The job is located in West Palm Beach, FL.

What are the key responsibilities of the Operating Partner (General Manager)?

Key responsibilities include overseeing restaurant operations, ensuring excellent guest service, managing profit and loss, staffing, interviewing and training employees, and maintaining quality standards.

What qualifications are required for this position?

A Bachelor’s Degree or equivalent combination of education and experience, along with a minimum of 3 years of experience as a salaried manager in full-service casual dining, is required.

Is experience in alcohol serving facilities preferred?

Yes, experience with full-service alcohol serving facilities is desirable.

What kind of leadership skills are expected from the candidate?

The candidate should demonstrate strong leadership skills, including the ability to coach, direct, and motivate a team.

Is there an emphasis on financial management in this role?

Yes, candidates should have some exposure to P&L and sales building, as managing financial aspects is a key responsibility.

Will the Operating Partner be involved in employee performance management?

Yes, the role includes appraising performance, rewarding and disciplining employees, and addressing complaints.

Is there a focus on sanitation and cleanliness standards?

Yes, maintaining high standards in cleanliness, sanitation, and food quality is an essential requirement for this position.

What are some sales-related responsibilities for this role?

Responsibilities include maximizing table turnover, sales per guest, promoting suggestive selling techniques, and preparing quarterly sales projections.

Is prior experience in the restaurant industry necessary?

Yes, a minimum of 3 years of experience in a full-service, casual dining setting is required.

Does the company provide training for new employees?

Yes, the role involves planning, assigning, and directing work, including training for new employees.

How does the company approach guest service?

The company emphasizes providing excellent guest service that meets or exceeds expectations.

Are there opportunities for professional development in this role?

Yes, the position allows for skills development in leadership, financial management, and operational excellence.

What’s the salary range for the Operating Partner position?

The salary for this position is competitive, but specific figures are not disclosed in the job description.

Build Your Own Bol with the Fresh and Bold Flavors from our Kitchen. Bolay All Day!

Retail & Consumer Goods
Industry
501-1000
Employees
2016
Founded Year

Mission & Purpose

Bolay Fresh Bold Kitchen is on a mission to build a WINNING TEAM, one great Team Member at a time. Bolay is one of the fastest-growing fast-casual concepts and has ample opportunities for career growth. We are here to redefine what a career in the industry can truly mean. We are here to create a platform for success for EVERY single team member who walks through our doors. To encourage and promote greatness and offer the opportunity to reach your full potential and be the very best version of yourself. It's all here, ready for the taking. We're in the people business. We just happen to serve great food, and we can't wait to meet you. About our Food: Each ingredient has been selected with care and purpose with you in mind. We believe great food does great things for the body, mind and spirit and should be accessible to everyone. Our team strives to inspire our guests and each other to be the best versions of themselves through an extraordinary culture. It’s our great pleasure to serve our flavors in an immaculate environment.