Operating Partner (General Manager), Restaurant

Bolay Fresh Bold Kitchen

Aug 1

Applications are closed

Job
Full-time
Mid-level (3-4 years)
West Palm Beach

Requirements

Bachelor’s Degree or equivalent combination of education and experience
Minimum of 3 years of experience as salaried manager in full service, casual dining
Experience with full service alcohol serving facility desirable
Record of maintaining high standards in restaurant cleanliness, sanitation, food quality, and guest satisfaction
Demonstrated leadership skills, including coaching, directing, and motivating a team
Some exposure to P&L and sales building highly desirable

Responsibilities

Oversee every aspect restaurant operations.
Ensures excellent guest service that meets or exceeds expectations.
Ensures that the restaurant is adequately staffed to meet guest needs.
Controlling day-to-day operations - profit & loss, by following cash control/security procedures, reviewing financial reports, and taking appropriate actions.
Working with area supervisor to develop the restaurant's annual operating budget and control all profit and loss centers, including food, beverage, supply, utility and labor costs.
Operating the business in accordance with the company policies and applicable laws.
Will directly impact interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Responsible for all financial (invoices, reporting) and personnel/payroll related administrative duties, completed accurately, on time and in accordance with Company policies and procedures.
Manage all shifts, which include daily decision-making, staff support, scheduling and planning while upholding standards, product quality and cleanliness.
Maximizing table turnover, sales per guest, and sales per hour.
Enforcing safe work behaviors to maintain a safe environment for both guests and crew members.
Monitor daily activities to ensure quality food and cleanliness standards.
Meet the restaurant's P&L, and expense goals.
Promoting suggestive selling techniques.
Maintaining professional behavior while creating a warm, fun, friendly, and hospitable atmosphere.
Prepare quarterly Sales and projections for area supervisor approval including follow up on store action plans.

FAQs

What are the main responsibilities of the Operating Partner?

The main responsibilities include overseeing restaurant operations, ensuring excellent guest service, managing staffing needs, controlling profit and loss, developing annual operating budgets, interviewing, hiring, training employees, managing shifts, maximizing sales, and maintaining safety and cleanliness standards.

What qualifications are required for this position?

A Bachelor’s Degree or equivalent combination of education and experience, along with a minimum of 3 years of experience as a salaried manager in full-service, casual dining is required.

Is experience with alcohol serving facilities necessary?

Yes, experience with full-service alcohol serving facilities is desirable but not mandatory.

What should I expect in terms of company culture?

The company promotes a warm, fun, friendly, and hospitable atmosphere while maintaining professional behavior among its employees.

Are there any specific financial management responsibilities in this role?

Yes, the Operating Partner is responsible for financial tasks such as controlling profit and loss, managing invoices, reporting, and ensuring adherence to the company’s financial policies.

How is performance appraised for employees in this position?

The Operating Partner will appraise employees’ performance as part of their responsibilities, which includes planning work, directing tasks, rewarding and disciplining employees, and addressing complaints.

What kind of support will the Operating Partner receive from supervisors?

The Operating Partner will work with an area supervisor to develop the restaurant's annual operating budget and will receive approval on quarterly sales and projections.

Is suggestive selling training provided?

Yes, the role includes promoting suggestive selling techniques, and training will be provided to enhance these skills.

How important is team management in this role?

Team management is crucial, as the Operating Partner is responsible for coaching, directing, and motivating the staff to maintain high standards of service and efficiency.

What are the expected work hours for this position?

As the Operating Partner, you will manage all shifts, which may include evenings, weekends, and holidays, based on restaurant needs.

Bolay Fresh Bold Kitchen

Build Your Own Bol with the Fresh and Bold Flavors from our Kitchen. Bolay All Day!

Retail & Consumer Goods

Industry

501-1000

Employees

2016

Founded Year

Mission & Purpose

Bolay Fresh Bold Kitchen is on a mission to build a WINNING TEAM, one great Team Member at a time. Bolay is one of the fastest-growing fast-casual concepts and has ample opportunities for career growth. We are here to redefine what a career in the industry can truly mean. We are here to create a platform for success for EVERY single team member who walks through our doors. To encourage and promote greatness and offer the opportunity to reach your full potential and be the very best version of yourself. It's all here, ready for the taking. We're in the people business. We just happen to serve great food, and we can't wait to meet you. About our Food: Each ingredient has been selected with care and purpose with you in mind. We believe great food does great things for the body, mind and spirit and should be accessible to everyone. Our team strives to inspire our guests and each other to be the best versions of themselves through an extraordinary culture. It’s our great pleasure to serve our flavors in an immaculate environment.