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Operating Partner (General Manager), Restaurant

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Bolay Fresh Bold Kitchen

Aug 1

Applications are closed

  • Job
    Full-time
    Mid-level (3-4 years)
  • West Palm Beach

Requirements

  • Bachelor’s Degree or equivalent combination of education and experience
  • Minimum of 3 years of experience as salaried manager in full service, casual dining
  • Experience with full service alcohol serving facility desirable
  • Record of maintaining high standards in restaurant cleanliness, sanitation, food quality, and guest satisfaction
  • Demonstrated leadership skills, including coaching, directing, and motivating a team
  • Some exposure to P&L and sales building highly desirable

Responsibilities

  • - Oversee every aspect restaurant operations
  • - Ensures excellent guest service that meets or exceeds expectations
  • - Ensures that the restaurant is adequately staffed to meet guest needs
  • - Controlling day-to-day operations - profit & loss, by following cash control/security procedures, reviewing financial reports, and taking appropriate actions
  • - Working with area supervisor to develop the restaurant's annual operating budget and control all profit and loss centers, including food, beverage, supply, utility and labor costs
  • - Operating the business in accordance with the company policies and applicable laws
  • - Will directly impact interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems
  • - Responsible for all financial (invoices, reporting) and personnel/payroll related administrative duties, completed accurately, on time and in accordance with Company policies and procedures
  • - Manage all shifts, which include daily decision-making, staff support, scheduling and planning while upholding standards, product quality and cleanliness
  • - Maximizing table turnover, sales per guest, and sales per hour
  • - Enforcing safe work behaviors to maintain a safe environment for both guests and crew members
  • - Monitor daily activities to ensure quality food and cleanliness standards
  • - Meet the restaurant's P&L, and expense goals
  • - Promoting suggestive selling techniques
  • - Maintaining professional behavior while creating a warm, fun, friendly, and hospitable atmosphere
  • - Prepare quarterly Sales and projections for area supervisor approval including follow-up on store action plans

FAQs

What are the primary responsibilities of an Operating Partner (General Manager) in this restaurant?

The primary responsibilities include overseeing all aspects of restaurant operations, ensuring excellent guest service, managing staffing, controlling profit and loss, developing the annual operating budget, and handling administrative duties related to finances and personnel.

Is a Bachelor’s Degree required for this position?

Yes, a Bachelor’s Degree or an equivalent combination of education and experience is required for the position.

How much experience is required for this role?

A minimum of 3 years of experience as a salaried manager in a full-service, casual dining environment is required.

Is experience with alcohol-serving facilities necessary?

While not mandatory, experience with a full-service alcohol-serving facility is desirable for this position.

What skills are important for this role?

Important skills include leadership, coaching, directing, motivating a team, maintaining high cleanliness and sanitation standards, and some exposure to P&L management and sales building.

What is the expected work environment for this position?

The work environment is fast-paced and requires managing all shifts, daily decision-making, and ensuring a safe and hospitable atmosphere for guests and staff.

Will I be responsible for employee hiring and training?

Yes, you will be directly responsible for interviewing, hiring, and training employees as part of your management duties.

What financial duties will I be handling?

You will be responsible for all financial tasks including handling invoices, reporting, and personnel/payroll-related administrative duties, ensuring they are completed accurately and in accordance with company policies.

What are the key performance metrics for this role?

Key performance metrics include meeting the restaurant’s profit and loss goals, maximizing table turnover, sales per guest, and overall customer satisfaction.

What is the salary range for this position?

The salary is competitive but specific figures are not listed in the job description.

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Bolay Fresh Bold Kitchen

Build Your Own Bol with the Fresh and Bold Flavors from our Kitchen. Bolay All Day!

Retail & Consumer Goods
Industry
501-1000
Employees
2016
Founded Year

Mission & Purpose

Bolay Fresh Bold Kitchen is on a mission to build a WINNING TEAM, one great Team Member at a time. Bolay is one of the fastest-growing fast-casual concepts and has ample opportunities for career growth. We are here to redefine what a career in the industry can truly mean. We are here to create a platform for success for EVERY single team member who walks through our doors. To encourage and promote greatness and offer the opportunity to reach your full potential and be the very best version of yourself. It's all here, ready for the taking. We're in the people business. We just happen to serve great food, and we can't wait to meet you. About our Food: Each ingredient has been selected with care and purpose with you in mind. We believe great food does great things for the body, mind and spirit and should be accessible to everyone. Our team strives to inspire our guests and each other to be the best versions of themselves through an extraordinary culture. It’s our great pleasure to serve our flavors in an immaculate environment.