Operating Partner (General Manager), Restaurant

Bolay Fresh Bold Kitchen

Aug 1

Applications are closed

Job
Full-time
Mid-level (3-4 years)
West Palm Beach

Requirements

Bachelor’s Degree or equivalent combination of education and experience
Minimum of 3 years of experience as salaried manager in full service, casual dining
Experience with full service alcohol serving facility desirable
Record of maintaining high standards in restaurant cleanliness, sanitation, food quality, and guest satisfaction
Demonstrated leadership skills, including coaching, directing, and motivating a team
Some exposure to P&L and sales building highly desirable

Responsibilities

- Oversee every aspect restaurant operations.
- Ensures excellent guest service that meets or exceeds expectations.
- Ensures that the restaurant is adequately staffed to meet guest needs.
- Controlling day-to-day operations - profit & loss, by following cash control/security procedures, reviewing financial reports, and taking appropriate actions.
- Working with area supervisor to develop the restaurant's annual operating budget and control all profit and loss centers, including food, beverage, supply, utility and labor costs.
- Operating the business in accordance with the company policies and applicable laws.
- Will directly impact interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
- Responsible for all financial (invoices, reporting) and personnel/payroll related administrative duties, completed accurately, on time and in accordance with Company policies and procedures.
- Manage all shifts, which include daily decision-making, staff support, scheduling and planning while upholding standards, product quality and cleanliness.
- Maximizing table turnover, sales per guest, and sales per hour.
- Enforcing safe work behaviors to maintain a safe environment for both guests and crew members.
- Monitor daily activities to ensure quality food and cleanliness standards.
- Meet the restaurant's P&L, and expense goals
- Promoting suggestive selling techniques.
- Maintaining professional behavior while creating a warm, fun, friendly, and hospitable atmosphere.
- Prepare quarterly Sales and projections for area supervisor approval including follow up on store action plans.

FAQs

What are the primary responsibilities of the Operating Partner (General Manager)?

The primary responsibilities include overseeing all aspects of restaurant operations, ensuring excellent guest service, managing staffing levels to meet guest needs, controlling day-to-day operations including profit and loss, and ensuring compliance with company policies and applicable laws.

What qualifications are required for this position?

A Bachelor’s Degree or equivalent combination of education and experience is required, along with a minimum of 3 years of experience as a salaried manager in full-service, casual dining environments.

Is experience with alcohol serving facilities necessary for this role?

While not mandatory, experience with full-service alcohol serving facilities is desirable.

How important is financial management in this role?

Financial management is crucial as the Operating Partner is responsible for controlling profit and loss centers, managing payroll-related duties, and ensuring financial reports are accurate and submitted on time.

What type of work environment should the Operating Partner expect to maintain?

The Operating Partner should maintain a warm, fun, friendly, and hospitable atmosphere while promoting high standards of cleanliness, sanitation, food quality, and guest satisfaction.

What should I expect regarding employee management in this position?

You will be directly involved in interviewing, hiring, training, appraising performance, rewarding and disciplining employees, and addressing complaints and resolving problems.

Are there opportunities for leadership and team development in this role?

Yes, demonstrated leadership skills, including coaching, directing, and motivating a team, are essential components of this position.

What are the key performance metrics for the Operating Partner?

Key performance metrics include meeting the restaurant's Profit & Loss (P&L) and expense goals, maximizing table turnover, sales per guest, and sales per hour.

Is training provided for new employees?

Yes, the Operating Partner is responsible for planning and directing employee training to ensure the team meets operational standards.

What is the location of the job?

The position is located in West Palm Beach, FL.

Bolay Fresh Bold Kitchen

Build Your Own Bol with the Fresh and Bold Flavors from our Kitchen. Bolay All Day!

Retail & Consumer Goods

Industry

501-1000

Employees

2016

Founded Year

Mission & Purpose

Bolay Fresh Bold Kitchen is on a mission to build a WINNING TEAM, one great Team Member at a time. Bolay is one of the fastest-growing fast-casual concepts and has ample opportunities for career growth. We are here to redefine what a career in the industry can truly mean. We are here to create a platform for success for EVERY single team member who walks through our doors. To encourage and promote greatness and offer the opportunity to reach your full potential and be the very best version of yourself. It's all here, ready for the taking. We're in the people business. We just happen to serve great food, and we can't wait to meet you. About our Food: Each ingredient has been selected with care and purpose with you in mind. We believe great food does great things for the body, mind and spirit and should be accessible to everyone. Our team strives to inspire our guests and each other to be the best versions of themselves through an extraordinary culture. It’s our great pleasure to serve our flavors in an immaculate environment.