FAQs
What is the job title for this position?
The job title is Operational Support Manager – Urgent Care.
What are the key responsibilities of an Operational Support Manager in this role?
Key responsibilities include managing medical secretarial staff, coordinating training and development, ensuring best practices for waiting list and patient access targets, promoting effective team communication, and providing full medical secretarial support to Consultants.
Is prior experience in operational management required for this position?
While prior experience in operational management is beneficial, the position is open to engaged and enthusiastic candidates looking to take their next career step into this field.
Who can I contact for more information about this job?
For further details or informal visits, you can contact Alex Bishop, the Service Manager at alexandra.bishop3@nhs.net.
What is the nature of the organization I would be working for?
You would be working for Birmingham Women's and Children's NHS Foundation Trust, which is dedicated to providing high-quality world-class physical and mental health care for women, children, and families.
Are there opportunities for personal development and career progression?
Yes, the role includes coordination of training and development for medical secretaries and promotes career progression within the team.
What is the Trust's commitment regarding diversity and inclusion?
The Trust is committed to creating the best place to work and actively promotes inclusion, diversity, and equality, encouraging applications from all areas of the community.
What is the relationship between Birmingham Children’s Hospital and Birmingham Women’s Hospital?
Birmingham Children's Hospital is a leading specialist paediatric centre, while Birmingham Women's Hospital focuses on women's health, including maternity care. Both hospitals are part of the same Trust aimed at providing seamless care and specialist treatment.
What age range does the Forward Thinking Birmingham Mental Health Services cater to?
Forward Thinking Birmingham Mental Health Services provide care pathways for young people aged 0-25 years old.
What is the expected working environment for the Operational Support Manager?
The expected working environment is one that fosters effective team communication and collaboration, ensuring smooth delivery in both General Paediatrics and Emergency Department services.