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Operations Assistant

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ZS

16d ago

  • Job
    Full-time
    Mid Level
  • Facilities Management
  • Toronto

AI generated summary

  • You need a high school diploma (degree preferred), 3+ years in operations, MS Office proficiency, strong communication skills, good judgment, time management, and ability to lift 50 pounds.
  • You will assist with new joiner setups, procurement and facilities support, manage office logistics, provide AV/IT support, and collaborate on office events while handling daily reception duties.

Requirements

  • High school diploma required. Post-secondary education or Associate or Bachelor degree preferred.
  • 3+ years of relevant work experience as an operations assistant, preferably in a professional services environment.
  • Fluent in MS Office (Excel, PowerPoint, and Outlook), calendar management, email systems.
  • Strong oral and written communication skills.
  • Professional appearance and demeanor with ability to exercise good judgment and discretion.
  • Good time management skills, attention to detail, dependability, flexibility.
  • Proactive self-starter with ability to manage a wide variety of tasks and meet deadlines.
  • Experience working both independently and with a team in a demanding environment.
  • Ability to lift 50 pounds.
  • Positive attitude and sense of humor.

Responsibilities

  • New Joiner set-up: Assist with reserving seat for the day and prepping new hire equipment for new joiner on day 1
  • Procurement support: Office procurement and inventory control and reporting, processing of invoices, and researching inquiries
  • Facilities support:
  • Supply ordering, management and restocking
  • Daily Meeting room management, workspace reset, kitchen area and copy room management, etc.
  • Liaise with building property management staff
  • Workplace management system/reservation support
  • Daily Back-up support to front desk reception to include answering phones; greeting clients, vendors, and visitors; handling incoming/outgoing mail and deliveries; maintaining visitor logs
  • Collaborate with office committees/team in the planning of office events, meetings and initiatives
  • Basic meeting AV/IT support including Zoom and Teams
  • Set-up/breakdown/clean-up activities for office events and meetings
  • Maintain office calendar with logistics for all meetings and events
  • Support Office Manager as the Safety Committee & ISO Compliance Co-lead
  • Handle special projects with demanding deadlines
  • IT Backup Support: Liaise with cross-office IT technicians to troubleshoot technical equipment, assist in network outages, etc. during scheduled vacations/sick days
  • Address problems and troubleshoot with internal and external stakeholders
  • Hours are 8:00 am - 5:00 pm Monday-Friday (in-person)

FAQs

What are the primary responsibilities of the Operations Assistant?

The Operations Assistant is responsible for new joiner set-up, procurement support, facilities management, meeting room management, collaboration on office events, IT backup support, and handling special projects.

What is the required education level for the Operations Assistant position?

A high school diploma is required, and post-secondary education or an Associate or Bachelor's degree is preferred.

How much experience is necessary for this role?

A minimum of 3+ years of relevant work experience as an operations assistant, preferably in a professional services environment, is required.

What computer skills are necessary for the Operations Assistant position?

Candidates should be fluent in MS Office, specifically Excel, PowerPoint, and Outlook, as well as possess strong email and calendar management skills.

What are the working hours for the Operations Assistant?

The working hours are from 8:00 am to 5:00 pm, Monday to Friday, and the position requires in-person attendance.

Is lifting required for the Operations Assistant role?

Yes, candidates should be able to lift up to 50 pounds as part of their responsibilities.

What qualities are preferred in an Operations Assistant at ZS?

We look for a proactive self-starter with good time management skills, attention to detail, dependability, flexibility, strong communication skills, and a positive attitude.

What kind of benefits does ZS offer?

ZS offers a comprehensive total rewards package including health and well-being, financial planning, annual leave, personal growth, professional development, and flexible working arrangements.

Can I apply for the Operations Assistant position if I don't meet 100% of the qualifications?

Yes, we encourage candidates to apply even if they don’t meet all the listed requirements, as we value diverse backgrounds and experiences.

Is prior experience in a specific industry required for the Operations Assistant role?

While experience in a professional services environment is preferred, we are open to candidates from various backgrounds.

Impact where it matters

Consulting
Industry
10,001+
Employees
1983
Founded Year

Mission & Purpose

ZS is the place where ambitions are welcomed and where passion changes lives. As a management consulting and technology firm focused on transforming healthcare and beyond, we invite you to grow with our global team of bright minds. At ZS, we believe that making an impact demands a different approach; and that’s why here your ideas elevate actions, and here you’ll have the freedom to define your own path and pursue cutting-edge work. Join us and work side-by-side with like-minded people who rise in care of humanity’s greatest challenges to define what’s next.