Operations Consultant - Full Time

SEPHORA

Sep 12

Applications are closed

Job
Full-time
Junior Level
Sales & Business Development
Boucherville

Requirements

1-2 years of retail/client service industry experience, preferably in a stockroom capacity.
Possess good computer, arithmetic and organizational skills.
Ability to multi-task, while being attentive to the needs of clients and the business.
Effective time management, problem solving and communication skills.
A High School graduate or equivalent.
Flexible availability including evenings, weekends and holidays is required.
Work in a fragrance filled environment.
Lift and carry up to 50 pounds.
Bend and stretch to stock shelves.

Responsibilities

Client Service
Provide friendly, professional and knowledgeable service to clients as needed during store business hours.
Assist in training other cashiers and consultants on Point-Of-Sale (POS) and MPOS.
Store Presentation
Assist in maintaining standards of cleanliness and organization within the cashier zone.
Be aware of and assist in maintaining SEPHORA’s merchandising concepts.
Participate in programs to reduce shortage/loss.
Merchandising and Operations
Perform shipment receipt and processing in a timely manner.
Organize and maintain stockroom per company standards.
Process transfers, damages and testers per company standards.
Check in all visual elements and communicate missing/damaged pieces to Operations Supervisor.
Ensure safety and tidiness standards are respected and maintained at all times.
Communicate inventory issues/concerns to Supervisor(s), Assistant Manager(s) or Store Manager.
Ensure compliance with sampling policies and procedures.
Participate in inventory control.
Designated consultants will be cross-trained in cashier functions.

FAQs

What is the job title for this position?

The job title is Operations Consultant.

What are the working hours for this position?

The position is full-time and requires flexible availability including evenings, weekends, and holidays.

Where is the job located?

The job is located at QC-Carrefour de la Rive Sud, 502 Chemin de Touraine, Boucherville, QC J4B 5E4, Canada.

What are the essential duties of an Operations Consultant?

The essential duties include providing client service, assisting in maintaining store presentation standards, performing shipment receipt and processing, and communicating inventory issues to supervisors.

What qualifications are required for this role?

The role requires 1-2 years of retail/client service industry experience, good computer and organizational skills, effective time management and communication skills, and a High School diploma or equivalent.

Are there any physical requirements for this position?

Yes, physical requirements include working in a fragrance-filled environment, lifting and carrying up to 50 pounds, and bending and stretching to stock shelves.

Is training provided for new hires in this position?

Yes, the Operations Consultant is expected to assist in training other cashiers and consultants on Point-Of-Sale (POS) and MPOS systems.

What company owns Sephora?

Sephora is owned by LVMH Moet Hennessy Louis Vuitton, the world's leading luxury goods group.

Is experience in stockroom capacity preferred for this role?

Yes, 1-2 years of experience in a retail/client service industry, preferably in a stockroom capacity, is preferred.

Will consultants have cross-training opportunities in this role?

Yes, designated consultants will be cross-trained in cashier functions.

SEPHORA

Reimagine your future, with Sephora

Retail & Consumer Goods

Industry

10,001+

Employees

1969

Founded Year

Mission & Purpose

At Sephora, we stand together and we stand for something more since 1969. For empowerment, for exploration, for the opportunity to impact people’s lives through the unlimited power of beauty. As part of the LVMH family, Sephora’s excellence, innovation, and entrepreneurial spirit have made us the world’s leading beauty retailer growing twice faster than the market. With our 3 000 stores & corners in 36 markets and our 31 websites, we offer clients a unique retail experience with innovative services and nearly 300 beauty brands including Sephora’s own brand, Sephora Collection. Beautifying people’s lives is a full-time challenge that our more than 46 000 passionate in-store and Head Office team members tackle every day. At Sephora, you can unleash your creativity, because we’ve got disruptive spirit. You can learn and evolve, because we empower you to be your best. You can be yourself, because you are what sets us apart. Sparked by energy and excitement, our passion is contagious. So if you are ready to make your mark at a leading global retailer and belong to something beautiful, join us and reimagine your future, with Sephora.