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Operations Coordinator, Agency

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TechnologyAdvice

18d ago

  • Job
    Full-time
    Entry Level
  • Marketing
    Business, Operations & Strategy
  • Manila
    Remote

AI generated summary

  • You must have a bachelor’s degree or relevant experience, Salesforce familiarity, strong English skills, excellent time management, creativity, and be detail-oriented in a fast-paced environment.
  • You will deliver leads to clients, respond to inquiries, update records in Salesforce, create and troubleshoot programs, collaborate with teams, provide reports, and improve processes for efficiency.

Requirements

  • Bachelor's degree or relevant transferrable working experience
  • Familiarity with Salesforce or other CRM tools
  • Must have a working laptop/pc and internet and back-up connection
  • Agile professional who excels in a fast-paced environment and thrives on continuously pivoting strategies to drive business needs forward
  • Excellent English communication, verbal and written
  • Excellent time management skills and the ability to multitask while upholding a high level of accuracy
  • Organized and detail-oriented
  • Creative, problem solving ability

Responsibilities

  • Deliver leads to clients via CSV files, API or uploading lead files into 3rd party platforms
  • Quickly respond to all client emails/requests (we pride ourselves on a quick response time and being easy to work with)
  • Update programs with changes and keep accurate records between Salesforce and our internal tools
  • Use internal systems to create programs, set up APIs for lead deliveries, create templates for lead reports and troubleshoot any issues with program or leads
  • Help establish processes to increase efficiency and offer creative solutions to solve problems
  • Work with Client Success and Operations team members to create best outcomes on program performance
  • Provide insights and reporting to support program renewal
  • Seek new ways to improve upon existing programs and increase efficiency and quality

FAQs

Do we support remote work?

Yes, this position is fully remote.

What are the working hours for this role?

The working hours are 9pm to 6am PHT (APR-OCT) or 10pm to 7am PHT (NOV-MAR).

What qualifications are required for the Operations Coordinator position?

A Bachelor's degree or relevant transferrable working experience is required.

Is experience with Salesforce necessary for this role?

Familiarity with Salesforce or other CRM tools is preferred.

Are there any specific technology requirements for this job?

Yes, a working laptop or PC, internet access, and a back-up connection are required.

How many annual paid time off days are offered?

The position offers 14 days of annual paid time off.

Does TechnologyAdvice provide healthcare benefits?

Yes, healthcare reimbursement is included in the benefits package.

What kind of opportunities for career development are available?

Ongoing career development opportunities and a mentorship program are offered.

Is visa sponsorship provided for this role?

No, employer work visa sponsorship and support are not provided for this role.

What is the company's stance on diversity and inclusion?

TechnologyAdvice fosters a diverse and inclusive culture, believing that differences make the company stronger.

Are pre-employment screenings required for this position?

Yes, pre-employment screening is required.

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TechnologyAdvice

TechnologyAdvice is a full-service B2B media company that delivers marketing and data for 600+ technology companies.

Marketing & Advertising
Industry
201-500
Employees
2013
Founded Year

Mission & Purpose

TechnologyAdvice is a company that connects businesses with the technology solutions they need to succeed by providing expert advice, comprehensive research, and detailed reviews on a wide range of software and services. The company helps businesses make informed decisions by matching them with the right technology tools, whether for marketing, sales, IT, or other business functions. TechnologyAdvice's ultimate mission is to simplify the technology buying process, making it easier for businesses to find and implement the solutions that best meet their needs. Their purpose is to empower businesses with the knowledge and resources necessary to leverage technology effectively, driving growth and efficiency.