FAQs
What is the main role of the Operations Coordinator?
The Operations Coordinator functions as the lead operations professional, assisting in managing the operational functions of the store, including Administration, Inventory Control, Customer Service, and Shipping/Receiving to elevate the client experience.
What qualifications are required for this position?
This position requires 2-3 years of prior retail experience in retail operations, knowledge of merchandising, client service, administration, and shipping, as well as analytical skills and proficiency in Microsoft Word and Excel.
Is fluency in multiple languages necessary for this role?
Yes, fluency in both German and English is required for this position.
What kind of benefits does Tiffany & Co. offer for this role?
Benefits include training and development opportunities, a retirement plan, life insurance, attractive employee discounts, and welcome and onboarding training.
Will the Operations Coordinator need to work on weekends and holidays?
Yes, the position requires the ability to work retail store hours as necessary, including nights, weekends, and holidays.
What kinds of services will the Operations Coordinator provide to clients?
The Operations Coordinator will provide superior client service for all post-sales services, including monitoring and completing repair/engraving orders, performing minor onsite repairs, and assisting with the overall client experience on the sales floor.
How does the Operations Coordinator contribute to inventory management?
The Operations Coordinator oversees store merchandise by receiving merchandise, preparing transfers, ensuring inventory accuracy, leading cycle counts, and processing merchandise requests.
Will the Operations Coordinator be involved in store events?
Yes, the Operations Coordinator will assist with the planning and coordinating of store events.
What is expected regarding the Operations Coordinator's organizational skills?
The Operations Coordinator should be organized and detail-oriented, with the ability to manage different tasks based on day-to-day business needs and project deadlines.
Is prior knowledge of import/export regulations important for this role?
Yes, knowledge of local import/export regulations is preferred for the Operations Coordinator position.