Logo of Huzzle

Operations Executive

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Customer Relations
    Data
  • Melbourne

AI generated summary

  • You must have experience in office administration or contact centers, proficiency in Microsoft Office (advanced Excel), and strong communication skills with a keen eye for detail.
  • You will support client service, handle administration tasks, analyze data, build relationships with brokers, and liaise with Underwriters for insurance processes and documentation.

Requirements

  • Experience in office administration or contact center roles.
  • Proficiency in Microsoft Office and intermediate/advanced Microsoft Excel skills.
  • Excellent oral and written communication skills.
  • Strong attention to detail in documentation and reporting.

Responsibilities

  • Help in all aspects of client service to key internal stakeholders.
  • Deliver accurate, efficient, and timely administration and technical support, including insurance placement documentation, invoicing, updating computer records, and premium funding documentation.
  • Analyze and work with data to support decision-making processes.
  • Develop effective working relationships with our internal broker network.
  • Gain exposure to the wider insurance industry by liaising with Underwriters on behalf of the broker network.

FAQs

What is the location of this Operations Executive role?

The role is based either in the Melbourne or Sydney office.

What is the work model for this position?

This is a hybrid role that requires working at least three days a week in the office.

What are the main responsibilities of the Operations Executive?

The main responsibilities include providing exceptional client service, delivering technical support, assisting with administration and data analysis, and developing relationships with internal colleagues.

What qualifications are needed for this position?

Candidates should have experience in office administration or contact center roles, proficiency in Microsoft Office with intermediate/advanced Excel skills, and excellent oral and written communication skills.

What skills would make a candidate stand out for this role?

Candidates who exhibit a professional manner, self-starter attitude, team-oriented mindset, strong problem-solving and analytical skills, excellent time management, and a can-do attitude will stand out.

What professional development opportunities are available?

Marsh provides opportunities for professional development, interesting work, and support from leaders to help employees be their best.

How does Marsh promote an inclusive work culture?

Marsh fosters a vibrant and inclusive culture that embraces diversity and aims to attract and retain the best people regardless of various characteristics protected by applicable law.

What is the overall mission of Marsh?

Marsh aims to be the world’s top insurance broker and risk advisor, helping clients build the confidence to thrive through the power of perspective.

What kind of technology skills are required for this job?

Proficiency in Microsoft Office and intermediate/advanced skills in Microsoft Excel are required.

Are there team collaboration requirements for this position?

Yes, the role requires collaborating effectively with colleagues and developing effective working relationships within the internal broker network.

Marsh McLennan (NYSE: MMC) brings together 85,000 experts in risk, strategy and people.

Finance
Industry
10,001+
Employees
1905
Founded Year

Mission & Purpose

Marsh McLennan (NYSE: MMC) is the world’s leading professional services firm in the areas of risk, strategy and people. The Company’s more than 85,000 colleagues advise clients in 130 countries. With annual revenue of over $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. Marsh provides data driven risk advisory services and insurance solutions to commercial and consumer clients. Guy Carpenter develops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer delivers advice and technology-driven solutions that help organizations redefine the world of work, reshape retirement and investment outcomes, and unlock health and wellbeing for a changing workforce. Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clients.