FAQs
What is the location of the Operations Lead - Assistant Vice President position?
The position is based in Bangalore, India.
What are the key responsibilities of the Operations Lead?
The key responsibilities include providing oversight and direction to the team, ensuring processes are followed, driving transformation and continuous improvement, managing stakeholder relationships, and maintaining adherence to key performance and risk indicators.
What qualifications are required for this role?
A minimum Bachelor’s degree or equivalent is required, along with 10 to 12 years of relevant work experience in static data, management, operations, and leadership.
Is there an emphasis on people management in this role?
Yes, the Operations Lead is responsible for people management, including staff development, onboarding, and performance feedback.
Is industry-specific knowledge necessary for this position?
Yes, a basic knowledge of banking and financial products, such as fixed income cash, derivatives, and an understanding of control and compliance functions in banks is required.
What support does the company provide for employee development?
The company offers training and development programs, coaching from experts, and a culture of continuous learning.
What kind of insurance benefits are offered?
Comprehensive hospitalization insurance, accident, and term life insurance are among the benefits offered.
Is there an assistance program available for employees?
Yes, there is an Employee Assistance Program available for employees and their family members.
How does the company approach parental leave?
The company has a gender-neutral parental leave policy.
Are there opportunities for career advancement within this role?
Yes, there are opportunities for career development planning and advancement within the organization.
How does the Operations Lead handle escalations?
The Operations Lead serves as the first point of contact for escalation and follows the established escalation matrix to manage issues effectively.
Does the company have a leave policy?
Yes, the company offers a best-in-class leave policy.
Will the Operations Lead be involved in process improvements?
Yes, the Operations Lead is expected to constantly challenge and improve processes for greater efficiency and effectiveness.
What is the significance of the Client Account Management (CAM) function?
The CAM function is responsible for setting up and maintaining trading accounts for Global Markets & Global Banking Divisions, which is a critical scope of activities within the organization.
Is there an emphasis on teamwork and recognition within the role?
Yes, the role involves fostering teamwork, encouraging innovation, and recognizing and rewarding team members for their efforts.