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Operations Lead, Berlin

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Upway

26d ago

  • Job
    Full-time
    Senior Level
  • Business, Operations & Strategy
  • Berlin

AI generated summary

  • You should have 6+ years in Operations or related fields, strong academic credentials, leadership skills, problem-solving abilities, detail orientation, and fluency in English; German is a plus.
  • You will lead a team, manage P&L, define strategy, analyze data for optimizations, implement processes, and set up tools for operational efficiency while supporting company growth.

Requirements

  • Strong academic background
  • 6+ years of experience in Operations, Consulting, Finance, or equivalent
  • Fluency in English, proficiency in German is a plus
  • Possess strong communication and leadership skills, able to lead, motivate and inspire a large team
  • Superior problem solving skills: able to manage details, establish root causes, and to analyse data
  • Comfort with working in a fast-paced and changing environment
  • Attention to details and obsession for operational excellence
  • Readiness to be fully accountable for a complex operational scope

Responsibilities

  • Build and lead a strong team of managers, operation associates and bike mechanics
  • Define targets, priorities and strategy
  • Own the UpCenter P&L/budget, ensuring targets are met
  • Go deep into the data to find optimization opportunities
  • Design and implement processes to optimize operational flow and financial efficiency
  • Set up tools and dashboards to get an accurate view on operations
  • Work closely with the rest of the company to support an extremely fast paced growth and expansion

FAQs

What is the location for the Operations Lead position?

The location for the Operations Lead position is Berlin.

What is Upway’s mission?

Upway’s mission is to make e-mobility accessible to a wide range of people by building the largest marketplace for refurbished e-bikes globally.

What are the key responsibilities of the Operations Lead?

Key responsibilities include building and leading a strong team, defining targets and strategy, owning the UpCenter P&L, finding optimization opportunities, designing and implementing processes, setting up tools and dashboards, and collaborating with the rest of the company to support growth.

What qualifications are required for this role?

The required qualifications include a strong academic background, 6+ years of experience in Operations, Consulting, Finance, or equivalent, fluency in English (proficiency in German is a plus), strong communication and leadership skills, superior problem-solving skills, and a readiness to be accountable for a complex operational scope.

What benefits does Upway offer to its employees?

Upway offers benefits including participation in an early-stage startup, opportunities for responsibility and growth, a flexible work environment, stock options, and a 15% discount on an e-bike from their shop each year.

How many e-bikes has Upway refurbished?

Upway has refurbished over 50,000 e-bikes in just three years.

Is previous experience in a fast-paced environment necessary for this position?

Yes, comfort with working in a fast-paced and changing environment is one of the key requirements for this position.

Will I have the opportunity to shape the culture of the team?

Yes, as one of the first employees in the German Upway team, you will have the opportunity to actively shape the culture of the team.

How does Upway support operational excellence?

Upway emphasizes attention to detail and an obsession with operational excellence, requiring the Operations Lead to design and implement processes that optimize operational flow and financial efficiency.

What kind of team environment can I expect at Upway?

You can expect to be part of an exceptional team of talented employees who thrive in a fast-paced environment and are committed to Upway's common mission.

Building the largest marketplace for reconditioned e-bikes, making electric mobility more affordable and reducing waste

Marketing & Advertising
Industry
51-200
Employees

Mission & Purpose

Upway is a company that specialises in providing digital marketing and communication solutions tailored to the needs of businesses. Their ultimate mission is to enhance the online presence and visibility of their clients through strategic digital strategies, including website development, SEO (Search Engine Optimisation), social media management, and online advertising campaigns. The purpose of Upway is to help businesses grow and succeed in the competitive digital landscape by delivering effective and innovative marketing solutions that drive traffic, increase brand awareness, and generate leads. They aim to achieve measurable results and foster long-term relationships with their clients by delivering personalised and impactful digital marketing strategies.