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Operations Manager - Manchester Magistrates' Court

  • Job
    Full-time
    Senior Level
  • Government & Politics
    Business, Operations & Strategy
  • Manchester

AI generated summary

  • You must have senior management experience in a complex environment, strong leadership and communication skills, and experience in budget management and resource allocation.
  • You will oversee Magistrates’ Courts, lead Delivery Managers, drive customer-focused service, manage resources and budget, and implement continuous improvement initiatives.

Requirements

  • Proven experience in a senior operations or management role, preferably within a complex, multi-stakeholder environment.
  • Strong leadership skills with a track record of leading teams through change.
  • Excellent communication and influencing skills, with the ability to maintain relationships at all levels.
  • Experience in budget management and resource allocation.

Responsibilities

  • Greater Manchester Magistrates' Courts sits within HMCTS’ NW, you’re responsible for the strategic oversight of Magistrates’ Courts, supporting your Cluster Manager to meet operational needs and deliver cluster performance objectives.
  • You will be at the forefront of organisational change, making a real difference in how service is delivered, working in a supportive environment with a focus on continuous improvement.
  • Leading a team of Delivery Manager’s to provide a consistent and customer-focused service, you’ll drive a collaborative culture across the cluster, ensure effective deployment of resources and manage an allocated budget to control delegated expenditure, ensuring efficiencies are made.

FAQs

What is the salary range for the Operations Manager position?

The salary range for the Operations Manager position is £41,463 - £45,276.

Is this position permanent?

Yes, the Operations Manager position is a permanent role.

What are the working hours for this role?

The standard working hours for this role are 37 hours per week, full-time.

What type of organization is HMCTS?

HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil, and family Courts and Tribunals in England and Wales.

What are the main responsibilities of the Operations Manager?

The Operations Manager is responsible for day-to-day operations across Greater Manchester Magistrates' Courts, strategic oversight, leading teams, managing resources, and ensuring a customer-focused service.

What kind of experience is required for this position?

Proven experience in a senior operations or management role, preferably within a complex, multi-stakeholder environment, is required.

Are there any specific skills needed for this role?

Important skills include strong leadership, excellent communication, influencing skills, and experience in budget management and resource allocation.

What are the benefits associated with this job?

Benefits include access to a Civil Service pension with employer contribution, annual leave, public holidays, learning and development opportunities, and a supportive working environment.

What is the selection process for this position?

The selection process will assess your Behaviours, Strengths, and Experience using Success Profiles.

Who can apply for this job?

This job is broadly open to UK nationals, nationals of the Republic of Ireland, Commonwealth nationals with the right to work in the UK, EU nationals with settled status or who have made a valid application for settled status, and Turkish nationals meeting certain criteria.

We're responsible for the administration of criminal, civil and family courts and tribunals in England and Wales.

Law
Industry
1001-5000
Employees
2011
Founded Year

Mission & Purpose

This is the official LinkedIn page for the HM Courts & Tribunals Service. We are responsible for the administration of criminal, civil and family courts and tribunals in England and Wales. We are also responsible for non-devolved tribunals in Scotland and Northern Ireland. We work with an independent judiciary to provide a fair, efficient and effective justice system. We employ around 17,000 staff and operate from locations in England, Wales, Scotland and Northern Ireland. Through the courts and tribunals we give people and businesses access to justice, including: - victims and witnesses of crime - defendants accused of crimes - consumers in debt or with other disputes - people involved in the adoption or protection of children - businesses involved in commercial disputes - individuals asserting their employment rights or challenging the decisions of government bodies - people affected by relationship breakdown We follow the Ministry of Justice’s strategic vision for reform, to create a more effective, less costly and more responsive justice system for the public. We’re responsible for: - providing the supporting administration for a fair, efficient and accessible courts and tribunal system - supporting an independent judiciary in the administration of justice - driving improvements across all aspects of the administration of the courts and tribunals - collaborating effectively with other justice organisations and agencies, including the legal professions, to improve access to justice - working with government departments and agencies to improve the quality and timeliness of their decision- making, which will reduce the number of cases coming before courts and tribunals All our commercial contract opportunities over £10,000 can be found on the GOV.UK Contract Finder service: https://www.gov.uk/contracts-finder For more information on how we use social media, visit: https://bit.ly/2TDvAUV