FAQs
What is the primary role of the Operations Officer position?
The primary role of the Operations Officer position is to complete day-to-day activities as per standards, ensuring accurate and timely delivery of assigned production duties while adhering to all cut-off times and quality processing as maintained in SLAs.
What qualifications are required for the Operations Officer role?
A Diploma or Degree in a related discipline is required. Proficiency in the German language will be an added advantage.
How much experience is required for this position?
Candidates should have at least 2 to 4 years of experience in client onboarding and static data amendments in private banking.
Are candidates required to work in shifts?
Yes, candidates should be willing to work in multiple or rotational shifts.
What kind of training and support will be provided to employees?
Employees will receive training and development to help excel in their careers, along with coaching and support from experts in their teams.
What benefits does the company offer?
The company offers a best-in-class leave policy, gender-neutral parental leaves, 100% reimbursement under childcare assistance, sponsorship for industry-relevant certifications, comprehensive hospitalization insurance, and various other benefits.
Is there an opportunity for career progression in this role?
Yes, there is a culture of continuous learning aimed at aiding progression within the company.
Will I be required to handle client documentation?
Yes, you will be responsible for reviewing client account opening documentation and ensuring accuracy in data entered into the core banking system.
What kind of projects might I be involved in?
You may be involved in data cleansing projects, client due diligence searches, and various Adhoc projects assigned by the supervisor.
Is there a positive work environment at Deutsche Bank Group?
Yes, Deutsche Bank Group promotes a positive, fair, and inclusive work environment, striving for a culture where employees are empowered to excel together every day.