FAQs
What is the primary role of an Operations Specialist at RELX?
The primary role of an Operations Specialist at RELX is to be a multi-skilled individual contributor who adapts to changing business needs across various operations environments and RELX businesses, gaining exposure to new products, business units, and industries.
What kind of experience is required for this position?
At least 1-2 years of experience in customer service, including interactions via calls, email, and chat, is required for this position.
What type of degree do I need to apply for this job?
A Bachelor's Degree in any course is required to apply for the Operations Specialist position.
Are there any specific communication skills needed for this role?
Yes, excellent written and verbal communication skills are essential for effectively dealing with both internal and external customers.
Is the ability to work flexible hours required for this position?
Yes, the ability to work any time zone shifts is a requirement for the Operations Specialist role.
How does the career development process work for an Operations Specialist?
After initial project-based or limited duration assignments, the Operations Specialist can build their career path on a dedicated team or business unit or continue with rotational assignments based on competencies developed, individual preferences, and business requirements.
Does RELX provide accommodation for applicants with disabilities?
Yes, RELX is committed to providing a fair and accessible hiring process, and applicants with disabilities or other needs can request accommodation through the Applicant Request Support Form or by contacting them directly.
What opportunities for learning and exposure does this role provide?
The role provides opportunities for exposure across a broad range of learning by experiencing multiple operations environments and RELX businesses, allowing the individual to encounter new products and industries.
Are there opportunities for project-based work in this position?
Yes, initial assignments for Operations Specialists are likely to be project-based or of limited duration, providing diverse experiences.
Does RELX have a policy against discrimination?
Yes, RELX is an equal opportunity employer and does not discriminate based on race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.