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Operations Specialist

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Bolt

17d ago

  • Job
    Full-time
    Junior Level
  • Data
    Business, Operations & Strategy
  • Berlin

AI generated summary

  • You need 2+ years in Operations, strong collaboration and communication skills in German and English, analytical mindset, Excel proficiency, a creative problem-solving approach, and customer focus.
  • You will manage metrics, enhance processes, handle supply management, and lead projects to optimize operations and boost market performance in Germany.

Requirements

  • You have 2+ years of experience Operations, Startup or other relevant organizations, ideally with experience in analytic tasks
  • You are a strong collaborator with excellent communication skills (both verbal and written) in German and English
  • You are highly analytical and have a data-driven mindset with excellent Excel/Google Sheets skills, yet are not afraid to get your hands dirty if needed
  • You love to have ownership and are not afraid of managing multi-million € cities
  • You have a strong motivation to solve problems creatively and efficiently
  • You are customer-oriented and will strive to strengthen our value proposition to ensure supply growth

Responsibilities

  • Be the lead of your city by constantly reviewing core metrics, forming bonds with key partners and executing your supply-, demand- and investment strategy
  • Creating, optimizing or even removing processes – efficiency is our priority; you will help us find the smoothest way to run operations, solve challenges where others turn away, and influence the way Bolt is going in the future
  • Hands-on supply management - working autonomously and taking initiatives through the stages of driver and fleet acquisition, conversion, activation and retention
  • Taking over own projects which contribute to our overall market performance and operational efficiency with the main goal to get Bolt rides in Germany to the next level

FAQs

What is the main responsibility of the Operations Specialist at Bolt?

The main responsibility of the Operations Specialist is to manage business operations, collaborate with internal and external stakeholders, and take ownership as a marketplace manager to lead their city, focusing on strategy, marketplace health, and growth.

What qualifications are required for this position?

The ideal candidate should have 2+ years of experience in operations, startups, or relevant organizations, experience with analytic tasks, strong collaboration and communication skills in both German and English, and a data-driven mindset with excellent Excel/Google Sheets skills.

Is experience in the ride-hailing industry necessary for this role?

Experience in the ride-hailing industry is not explicitly required; however, relevant experience in operations or analytics is advantageous.

What type of work environment can I expect at Bolt?

Bolt offers a fast-moving, autonomous team environment where employees can work collaboratively with some of the smartest people in the world.

Will I have ownership and responsibility for managing metrics?

Yes, as an Operations Specialist, you will have full ownership of metrics and forecasts while defining and executing strategies for your city.

How flexible is the working arrangement?

The working arrangement is hybrid, requiring a minimum of 2 days in the office each week to foster strong connections and teamwork.

What opportunities for growth does Bolt provide?

Bolt provides unique career opportunities for professional growth, allowing employees to accelerate their development and take on projects that contribute to market performance and operational efficiency.

Are there wellness perks available for employees?

Yes, Bolt offers wellness perks to support the physical and mental health of its employees; however, specifics may vary by location and role.

Can I still apply if I don't meet every qualification listed?

Yes, Bolt encourages candidates to apply even if they do not meet every qualification, as they value drive, intelligence, and integrity.

How does Bolt impact the mobility industry?

Bolt aims to transform the mobility industry by focusing on making cities for people, not cars, and directly impacting millions of customers and partners in over 600 cities across 50+ countries.

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Bolt

Making cities for people, not cars.

Technology
Industry
1001-5000
Employees
2013
Founded Year

Mission & Purpose

At Bolt, we're building a future where people don’t need to own personal cars to move around safely and conveniently. A future where people have the freedom to use transport on demand, choosing whatever vehicle's best for each occasion — be it a car, scooter, or e-bike. We're helping over 100 million customers move around in more than 500 cities globally, while also supporting more than 3 million drivers. The best bit? We're only just getting started.