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Operations Strategy Lead, Global Operations Center

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Google

6d ago

  • Job
    Full-time
    Expert Level
  • Consulting
    Business, Operations & Strategy
  • Hyderabad

AI generated summary

  • You need a Bachelor’s degree, 10 years in project management or consulting, and strong skills in organization, relationship-building, and translating insights into action; MBA preferred.
  • You will define goals, build relationships across teams, analyze data for insights, create reports for stakeholders, and manage initiatives to ensure efficient operations and performance tracking.

Requirements

  • Minimum qualifications:
  • Bachelor’s degree or equivalent practical experience.
  • 10 years of experience in a project or program management, consulting, or client facing role.
  • Preferred qualifications:
  • Master's Degree in Business Administration or a related Advanced degree.
  • Experience with Google products or services with the Global Operations Center.
  • Ability to translate insights into action, including developing compelling business cases and implementing recommendations.
  • Excellent organizational skills and ability to manage multiple concurrent projects.
  • Excellent interpersonal skills with the ability to take initiative, build relationships and lead discussions with diverse cross-functional stakeholders at all levels.

Responsibilities

  • Define, refine, and communicate the goals for various Global Operations Center (GOC) Operations verticals, ensuring alignment with GOC and Google strategies.
  • Act as a facilitator and relationship builder, working across teams and functions to identify improvement opportunities and solve problems.
  • Leverage data analysis and business intelligence tools to support business case development, performance reporting, and operational excellence initiatives.
  • Create presentations, reports, and communications to articulate Global Operations Center (GOC) Operation's performance and value to diverse audiences, including leadership and stakeholders.
  • Establish governance structures, track key metrics, and provide program management support for initiatives, ensuring efficient and effective operations.

FAQs

What is the minimum qualification required for the Operations Strategy Lead position?

The minimum qualification required is a Bachelor’s degree or equivalent practical experience, along with 10 years of experience in a project or program management, consulting, or client-facing role.

Is a Master's Degree preferred for this position?

Yes, a Master's Degree in Business Administration or a related advanced degree is preferred.

What type of experience is beneficial for this role?

Experience with Google products or services, particularly within the Global Operations Center, is beneficial for this role.

What skills are required for managing multiple projects?

Excellent organizational skills and the ability to manage multiple concurrent projects are required for this position.

How important are interpersonal skills for this role?

Excellent interpersonal skills are crucial, as the role involves taking initiative, building relationships, and leading discussions with diverse cross-functional stakeholders at all levels.

What kind of responsibilities will I have in this role?

Responsibilities include defining and communicating goals for various GOC operations verticals, identifying improvement opportunities, leveraging data analysis, creating presentations and reports, and providing program management support for initiatives.

Will I need to work across teams and functions?

Yes, the role requires acting as a facilitator and relationship builder, working across teams and functions to identify improvement opportunities and solve problems.

What tools will I use to support business case development?

You will leverage data analysis and business intelligence tools to support business case development, performance reporting, and operational excellence initiatives.

Is there any support for applicants with disabilities?

Yes, Google is committed to accommodating applicants with disabilities or special needs.

Where can I find more information about Google's Equal Employment Opportunity policies?

More information can be found in Google's EEO Policy and the "EEO is the Law" documentation.

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Mission & Purpose

A problem isn't truly solved until it's solved for all. Googlers build products that help create opportunities for everyone, whether down the street or across the globe. Bring your insight, imagination and a healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.