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Operations Team Leader Associate

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Deutsche Bank

12d ago

  • Job
    Full-time
    Senior Level
  • People, HR & Administration
    Business, Operations & Strategy
  • Jaipur

AI generated summary

  • You must have B1/B2 German, 7+ years in client onboarding or data amendments in Private Banking, strong communication skills, team management experience, and be flexible for rotational shifts.
  • You will review client documents, ensure data accuracy, perform amendments, conduct due diligence, verify signatures, manage data cleansing, support data migrations, and assist stakeholders.

Requirements

  • German Language B1/B2 level is must for this role.
  • At least 7+ years’ experience in client on-boarding / Static data amendments in any Private Banking.
  • Good communication skills and can interact independently with various stakeholders.
  • Prior experience of managing the small teams would be an added advantage.
  • Hands on experience in reviewing client on-boarding documentation.
  • Willing to work in Multiple/ rotational Shifts.

Responsibilities

  • Review client account opening documentation as per regulatory and internal policies.
  • To ensure accuracy of data entered into the Private Banking system as well as the information in the Account Opening Documents.
  • Perform simple / complex static amendments in core banking systems.
  • Perform data input and authorize the records in core banking systems for simple changes from, Signature, address and contact number change, passport update, hold mail update, on-line banking to complex changes i.e., Update investment risk rating, structure changes and all other changes in the client account after account opening.
  • Conduct client due diligence searches on the clients via external and internal internet searches.
  • Perform signature verification and update client records in core banking systems.
  • Liaise with KYC / AML team for any queries related to CDD searches and due diligence.
  • Handle data cleansing projects by reviewing various client documents and the data in the core banking systems.
  • Support project team on all data migration projects.
  • Should be SME and help team in troubleshooting on day to basis.
  • Assist team manager in various queries from onshore, FO, auditors and various stakeholders.

FAQs

What is the primary responsibility of the Operations Team Leader Associate?

The primary responsibility is to ensure the completion of day-to-day activities as per standards, ensuring accurate and timely delivery of assigned production duties, adherence to cut-off times, and quality of processing as maintained in SLAs.

Is German language proficiency required for this role?

Yes, a German Language proficiency at B1/B2 level is a must for this role.

How much experience is required for this position?

At least 7+ years of experience in client onboarding or static data amendments in any Private Banking is required.

Will there be opportunities for career development?

Yes, training and development will be provided to help you excel in your career, along with coaching and support from experts in your team.

Is prior experience in managing small teams necessary?

While not mandatory, prior experience of managing small teams would be considered an added advantage.

What types of benefits are offered to employees?

Benefits include a best-in-class leave policy, gender-neutral parental leaves, reimbursement under childcare assistance, sponsorship for industry-relevant certifications, comprehensive hospitalization insurance, and various other supports.

Are employees required to work in rotational shifts?

Yes, employees should be willing to work in multiple or rotational shifts.

How does the company ensure a positive work environment?

The company promotes a fair and inclusive work environment that encourages collaboration, responsibility, and the celebration of successes among its people.

What support is available for employees regarding health issues?

Comprehensive hospitalization insurance is provided along with complementary health screenings for employees aged 35 years and above.

Can I apply for this position if I do not currently reside in Jaipur, India?

The job location is specified as Jaipur, India, so applicants need to be willing to relocate if they are not currently in the area.

Deutsche Bank

Finance
Industry
10,001+
Employees
1869
Founded Year

Mission & Purpose

At Deutsche Bank, we give original thinkers the space and support they need to shine. Merging local knowledge with global vision, in-depth insight with industry-leading digital expertise, if you’re an innovator by nature, we can help you to unleash your potential. We see things differently at Deutsche Bank – and we’re proud of our fresh perspective. Today, we’re driving growth through our strong client franchise, investing heavily in digital technologies, prioritising long-term success over short term gains, and serving society with ambition and integrity. Wherever your interests lie – in investment banking, trading, private wealth, asset management, retail banking - or many of the infrastructure functions that support them – you’ll discover resources, training and opportunities designed to keep you ahead of the curve. Intelligence has no boundaries: we welcome high-achieving, talented individuals from any background.

Benefits

  • Home office flexible work time

    We support flexible working, whether that’s working from home, flexible working hours or even part-time working. However, it is important to note that opportunities will vary depending on your particular role.

  • Annual leave & more

    Employees are entitled to generous leave allowance (details should be discussed with local recruitment teams). Additionally, paid leave is granted for special events including, wedding/civil partnerships, compassionate leave, paternity leave or when you’re caring for a sick child. On top of the statutory 36 months of parental leave (Germany), Deutsche Bank offers an extra six months of parental leave – providing you have been with us for more than three years.

  • Support & Counselling

    Whether you need professional help or personal advice: Deutsche Bank offers a comprehensive support network ranging from career advice, mental health support, assistance in finding childcare or social care for the elderly.

  • Health insurance

    You can choose between statutory or a range of private health insurance options. Our statutory health insurance ‘Betriebskrankenkasse BKK’ is available exclusively to Deutsche Bank employees and their families. Aside from shorter waiting times for appointments, BKK provides access to expert medical consultations over the phone and regular health checks.

  • Sick pay

    Beyond statutory sick pay, Deutsche Bank will also cover the difference between your net salary and the statutory sickness benefit allowance. The duration of the sick pay will be dependent on the number of years you’ve worked with us.

  • Pension

    We understand that pensions can be a dry topic; however here at Deutsche Bank, we are dedicated to simplifying the complexities, so that all of our people can enjoy their lives beyond work. To provide a great foundation for your future, we provide our people with a comprehensive pension scheme that delivers all the security and all the flexibility you need.