FAQs
What are the primary responsibilities of the Operations Team Member in RPC Operations?
The primary responsibilities include account opening and maintenance, thorough KYC knowledge, MIS reporting, and quality control processes, along with team handling experience.
What types of accounts will I be working with as an Operations Team Member?
You will be working with CASA, Escrow, OD, and Sole Proprietor accounts.
Is there a requirement for KYC knowledge?
Yes, thorough KYC knowledge is essential for this role.
What kind of reporting and documentation will I be expected to handle?
You will be responsible for MIS reporting and ensuring quality checks in documentation.
Are there specific software or systems I need to be familiar with for this role?
Yes, knowledge of Finacle, BCIF, and NCIF is required.
Is team handling experience important for this position?
Yes, team handling experience is important and you may need to lead the team if required.
What is the grade level for this position?
The grade level for this position is M1/M2.
Can I expect to be involved in audit-related processes?
Yes, being good in process and audit-related processes is a requirement for this role.
What is the work structure for the Operations Team Member?
The work structure involves working within the RPC, Account Opening and Maintenance Unit.
Is teamwork emphasized in this role?
Yes, being a good team member and leading the team when necessary is emphasized in this role.