FAQs
What are the primary responsibilities of the Operations & Workplace Manager?
The primary responsibilities include leading and inspiring teams, ensuring exceptional concierge and workplace services, overseeing facilities management operations, managing relationships with service providers, conducting site inspections, ensuring compliance with regulations, and coordinating workplace modifications.
What qualifications are required for this role?
A proven experience in corporate real estate, facilities management, or hospitality with at least 3 years in a leadership role is required, along with strong communication skills, knowledge of health and safety regulations, and good analytical and problem-solving skills.
Is prior experience in facilities management necessary?
Yes, prior experience in facilities management or corporate real estate is necessary, as the role requires a strong understanding of workplace experience best practices and technical facilities management principles.
What type of work environment does JLL promote?
JLL promotes a supportive and inclusive work environment that embraces diversity and encourages personal well-being and growth.
Are there opportunities for professional development?
Yes, JLL is committed to professional growth and offers personalized benefits to help employees manage work-life balance, including opportunities for development and training.
How does JLL view diversity and inclusion?
JLL strongly embraces diversity and inclusion, celebrating differences and actively supporting the unique needs of individuals from underrepresented groups, including Aboriginal and Torres Strait Islanders, LGBT+, and people with disabilities.
What is the workplace culture like at JLL?
The workplace culture at JLL is characterized by teamwork, ethics, and excellence, with a focus on creating a diverse and inclusive environment where employees feel welcomed, valued, and empowered.
Will I have to supervise a team in this role?
Yes, as the Operations & Workplace Manager, you will lead and inspire high-performing teams of workplace professionals, including concierges and coordinators.
What types of benefits does JLL offer its employees?
JLL offers a comprehensive benefits package that prioritizes mental, physical, and emotional health, including personalized support for well-being and growth.
Is experience with data analysis platforms necessary for this position?
Yes, experience with facilities management systems, workplace management tools, and data analysis platforms is important for effectively managing operations and enhancing the workplace experience.