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OPERATORE ADDETTO AL CENTRALINO NOTTURNO (M/F).

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Hospitality & Retail
  • Venice

AI generated summary

  • You should have front office experience, strong IT skills, in-depth knowledge of Venice, excellent English, and great communication abilities for public relations.
  • You will manage bookings, organize transport, handle requests via phone and email, input data into the system, and ensure smooth operations for excellent service.

Requirements

  • Esperienza, anche breve, in ruoli di front office o centralino;
  • Buona dimestichezza con gli strumenti informatici, soprattutto il Pacchetto Office;
  • Conoscenza approfondita di Venezia e delle sue particolarità;
  • Ottima padronanza della lingua inglese (la conoscenza di altre lingue sarà un vantaggio);
  • Grandi capacità comunicative e predisposizione alle relazioni con il pubblico.

Responsibilities

  • Gestire le prenotazioni e organizzare i trasporti con precisione
  • Ricevere e smistare le richieste, sia telefoniche che via e-mail
  • Inserire le prenotazioni nel sistema e assicurarti che tutto fili liscio, garantendo sempre un servizio impeccabile.

FAQs

What is the job title for this position?

The job title is Operatore Addetto al Centralino Notturno (M/F).

What type of company is Venezia Turismo?

Venezia Turismo is part of the Alilaguna S.p.A. group and operates in the navigation sector.

What are the main responsibilities of this role?

The main responsibilities include managing bookings, organizing transports, receiving and sorting requests via phone and email, and entering reservations into the system to ensure smooth operations.

What are the working hours for this position?

The working hours for this position are full-time on night shifts, from 22:00 to 8:00.

How many days a week will I be working?

You will be working organized shifts over 4 days a week.

Where is the job located?

The job is located in Venezia, specifically on Isola Nuova del Tronchetto.

What qualifications are required for this position?

Required qualifications include experience in front office or switchboard roles, good computer skills (especially with the Office Suite), in-depth knowledge of Venice, excellent command of the English language, and strong communication skills.

Is knowledge of other languages beneficial for this role?

Yes, knowledge of other languages will be an advantage for this role.

Is this position suitable for someone with little experience?

Yes, candidates with even brief experience in front office or switchboard roles are encouraged to apply.

What sort of contract is offered for this position?

A full-time contract on night shifts is offered for this position.

Regular public transport between Marco Polo Airport, the Cruise Terminal, and #Venice.

Transportation
Industry
201-500
Employees
1999
Founded Year

Mission & Purpose

Alilaguna is a Venetian company specializing in water transport services across Venice and its surrounding islands. They provide a range of public and private boat services, including airport transfers and tours, facilitating easy and scenic travel in the city’s unique waterways. Their ultimate mission is to offer reliable, efficient, and environmentally friendly transportation solutions, enhancing the accessibility and enjoyment of Venice’s beautiful and historic locations. Their purpose is to ensure seamless and memorable travel experiences for both residents and visitors.