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Optical Consultant - Aberdeen

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Boots UK

6d ago

  • Job
    Full-time
    Junior (1-2 years)
  • Hospitality & Retail
  • Aberdeen

AI generated summary

  • You must love working with people, have a passion for eye care, and be eager to learn and grow in the optical field. Previous experience is a must for this role, with a focus on delivering fantastic customer service and building lasting relationships.
  • You'll build relationships, understand customer needs, provide tailored eyewear solutions, handle orders, offer support, collaborate with team members, and assist with store operations.

Requirements

  • You love working with people and enjoy working as part of a team, after all our people are at the heart of all that we do. You build relationships with customers naturally, welcoming them into our store with a big smile. You will help our customers find their perfect eye wear products through choosing and dispensing of glasses, contact lenses and other associated products. You are passionate and enthusiastic about delivering fantastic customer service and leaving a positive long-lasting impression.
  • You will enjoy learning about new products and already understanding and keeping up to date with brands and technical and regulatory aspects of the role. It’s also a fantastic opportunity to add to your own development. Previous Optical experience is important for this role, and you’ll receive ongoing training to help develop your knowledge and if you want to progress in your career, we have numerous opportunities to develop further.

Responsibilities

  • Build great relationships with customers by listening and understanding their needs
  • Help our customers find the perfect products tailored to their lifestyle and requirements.
  • Order and dispensing of glasses and contact lenses
  • Providing aftersales support through repairs and adjustments
  • Work together as part of a team
  • Relevant operational and administrative tasks associated with the running of a store
  • Support other colleagues within the stores to develop their knowledge

FAQs

What qualities are you looking for in an Optical Consultant candidate?

We are looking for candidates who are passionate about delivering excellent customer service, have a strong knowledge of optical products, and are able to recommend products based on customer needs.

What is the company culture like at this High Street Opticians?

Our company culture is centered around putting the customer at the heart of all our decisions and delivering the best experience possible for both customers and colleagues. We are committed to providing a high standard of care and ensuring our employees are passionate about their roles.

What responsibilities does an Optical Consultant have in this role?

An Optical Consultant is responsible for providing excellent customer service, recommending products to customers based on their needs and lifestyle, and maintaining a high standard of care in the store.

What opportunities are available for career growth in this role?

There are opportunities for career growth within the company, including potential for advancement to roles such as Store Manager or Regional Manager. We also offer training and development opportunities to help employees further their skills and knowledge in the optical industry.

We are the UK’s largest pharmacy-led health & beauty retailer. With you. We change for the better.

Retail & Consumer Goods
Industry
10,001+
Employees
1849
Founded Year

Mission & Purpose

Boots is a renowned pharmacy-led health and beauty retailer with a strong presence in the UK. With over 170 years of history, Boots has become a trusted brand offering a wide range of health, wellness, and beauty products. They operate a vast network of stores as well as an online platform, providing customers with convenient access to an extensive selection of skincare, cosmetics, fragrance, haircare, toiletries, and healthcare items. Boots' mission is to enhance the well-being of their customers by delivering quality products, expert advice, and exceptional customer service. They strive to make a positive impact on people's lives by promoting health, beauty, and self-care. With a commitment to innovation and customer satisfaction, Boots continues to be a go-to destination for individuals seeking reliable healthcare and beauty solutions.