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Optical Consultant - Croydon

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Boots UK

5d ago

  • Job
    Full-time
    Junior (1-2 years)
  • Hospitality & Retail
  • London

AI generated summary

  • You must love working with people, have optical experience, and be passionate about delivering fantastic customer service. Ongoing training is provided for further development and career progression opportunities.
  • You will build relationships with customers, help them find perfect products, dispense glasses and lenses, provide aftersales support, work in a team, and support store operations.

Requirements

  • You love working with people and enjoy working as part of a team, after all our people are at the heart of all that we do. You build relationships with customers naturally, welcoming them into our store with a big smile. You will help our customers find their perfect eye wear products through choosing and dispensing of glasses, contact lenses and other associated products. You are passionate and enthusiastic about delivering fantastic customer service and leaving a positive long-lasting impression.
  • You will enjoy learning about new products and already understanding and keeping up to date with brands and technical and regulatory aspects of the role. It’s also a fantastic opportunity to add to your own development. Previous Optical experience is important for this role, and you’ll receive ongoing training to help develop your knowledge and if you want to progress in your career, we have numerous opportunities to develop further.

Responsibilities

  • Build great relationships with customers by listening and understanding their needs
  • Help our customers find the perfect products tailored to their lifestyle and requirements.
  • Order and dispensing of glasses and contact lenses
  • Providing aftersales support through repairs and adjustments
  • Work together as part of a team
  • Relevant operational and administrative tasks associated with the running of a store
  • Support other colleagues within the stores to develop their knowledge

FAQs

What does being an Optical Consultant at this company entail?

As an Optical Consultant, you will be responsible for providing exceptional customer service, recommending products to improve customers' health and lifestyle, and ensuring that our customers have the best experience possible.

We are the UK’s largest pharmacy-led health & beauty retailer. With you. We change for the better.

Retail & Consumer Goods
Industry
10,001+
Employees
1849
Founded Year

Mission & Purpose

Boots is a renowned pharmacy-led health and beauty retailer with a strong presence in the UK. With over 170 years of history, Boots has become a trusted brand offering a wide range of health, wellness, and beauty products. They operate a vast network of stores as well as an online platform, providing customers with convenient access to an extensive selection of skincare, cosmetics, fragrance, haircare, toiletries, and healthcare items. Boots' mission is to enhance the well-being of their customers by delivering quality products, expert advice, and exceptional customer service. They strive to make a positive impact on people's lives by promoting health, beauty, and self-care. With a commitment to innovation and customer satisfaction, Boots continues to be a go-to destination for individuals seeking reliable healthcare and beauty solutions.