Optical Consultant - Exeter

Boots UK

2mo ago

Job
Part-time
Junior Level
Hospitality & Retail
Exeter

AI generated summary

You must love working with people, have a passion for delivering fantastic customer service, be knowledgeable about optical products, and have previous experience in the field. Ongoing training and development opportunities available.
You will listen to customer needs, help find perfect optical products, order/dispose glasses, provide aftersales support, work as a team, and assist with operational tasks.

Requirements

You love working with people and enjoy working as part of a team, after all our people are at the heart of all that we do. You build relationships with customers naturally, welcoming them into our store with a big smile. You will help our customers find their perfect eye wear products through choosing and dispensing of glasses, contact lenses and other associated products. You are passionate and enthusiastic about delivering fantastic customer service and leaving a positive long-lasting impression.
You will enjoy learning about new products and already understanding and keeping up to date with brands and technical and regulatory aspects of the role. It’s also a fantastic opportunity to add to your own development. Previous Optical experience is important for this role, and you’ll receive ongoing training to help develop your knowledge and if you want to progress in your career, we have numerous opportunities to develop further.

Responsibilities

Build great relationships with customers by listening and understanding their needs
Help our customers find the perfect products tailored to their lifestyle and requirements.
Order and dispensing of glasses and contact lenses
Providing aftersales support through repairs and adjustments
Work together as part of a team
Relevant operational and administrative tasks associated with the running of a store
Support other colleagues within the stores to develop their knowledge

FAQs

What is the primary focus of this role as an Optical Consultant in Exeter?

The primary focus of this role is to ensure that customers receive the best possible experience and care when visiting our High Street Opticians in Exeter. This includes recommending products to aid their health and lifestyle.

Boots UK

We are the UK’s largest pharmacy-led health & beauty retailer. With you. We change for the better.

Retail & Consumer Goods

Industry

10,001+

Employees

1849

Founded Year

Mission & Purpose

Boots is a renowned pharmacy-led health and beauty retailer with a strong presence in the UK. With over 170 years of history, Boots has become a trusted brand offering a wide range of health, wellness, and beauty products. They operate a vast network of stores as well as an online platform, providing customers with convenient access to an extensive selection of skincare, cosmetics, fragrance, haircare, toiletries, and healthcare items. Boots' mission is to enhance the well-being of their customers by delivering quality products, expert advice, and exceptional customer service. They strive to make a positive impact on people's lives by promoting health, beauty, and self-care. With a commitment to innovation and customer satisfaction, Boots continues to be a go-to destination for individuals seeking reliable healthcare and beauty solutions.